Solution Architect - Viator API Implementation

TripAdvisor LLC; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

An established industry player is seeking a Solution Architect to enhance partner capabilities through effective API integration. This dynamic role involves collaborating with diverse teams and partners to design impactful solutions that drive commercial success. You will lead technical consultations, optimize performance, and ensure seamless integration of innovative travel e-commerce capabilities. Join a forward-thinking organization that values curiosity, collaboration, and continuous improvement, while enjoying a flexible remote work environment and competitive compensation. If you are passionate about technology and eager to influence partner success, this opportunity is perfect for you.

Benefits

Competitive compensation packages

Remote-friendly collaboration

Flexible schedule

Donation matching

Tuition assistance

Lifestyle benefit

Travel perks and discounts

Employee assistance program

Health benefits

Qualifications

• 5+ years in solution architecture, focusing on travel or e-commerce.
• Strong understanding of APIs and integration methodologies.

Responsibilities

• Collaborate with partners to design and implement solutions using APIs.
• Serve as the technical point of contact during API integration.

Skills

Solution Architecture

Technical Consulting

Product Management

API Integration

RESTful Services

Business Analysis

Education

Bachelor's Degree

Relevant Certifications

Tools

E-commerce Platforms

Travel Technologies

Job description

Solution Architect - Viator API Implementation

Remote, USA

Solution Architect - Viator API Implementation | Viator

About Viator: Viator, a Tripadvisor company, is a leading global tours and activities platform, connecting millions of travelers with incredible experiences worldwide. Our APIs enable OTAs, travel e-commerce platforms, and other B2C partners to seamlessly integrate travel e-commerce capabilities into their platforms, empowering them to deliver exceptional customer experiences and drive growth.

We are seeking a Solution Architect to join our team and play a pivotal role in enabling our partners to leverage Viator’s APIs effectively. The Solution Architect will collaborate closely with partners, internal stakeholders, and technical teams to help partners design, implement, and optimize end-to-end solutions that harness the full potential of Viator’s API offerings. This role goes beyond technical onboarding, focusing on strategic consultation, commercial success, and technical guidance to ensure partners achieve their business goals efficiently and innovatively.

As a Viator Solution Architect, you will focus on:

Partner Enablement & Solution Design:

1. Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements.
2. Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimizing performance to enhance the commercial success of our partners.
3. Provide expert guidance on API capabilities and commercial best practices that drive conversion.
4. Support partners in designing an implementation roadmap pre and post-development to leverage Viator's API for growth.
5. Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings.

Technical Leadership:

1. Serve as the technical point of contact for partners during the API integration process.
2. Conduct API demonstrations for partner teams.
3. Identify and address technical challenges and provide solutions to support integrations.
4. Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience.
5. Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides.

We are looking for candidates that are:

1. Partner-Oriented: Focused on impactful solutions.
2. Detail-Oriented: Track metrics and identify development gaps.
3. Process-Driven: Optimize and scale processes.
4. Collaborative: Work effectively with diverse teams.
5. Influential: Use data to drive decisions and influence partners to make improvements.
6. Forward-Thinking: Anticipate needs and plan for success.

Qualifications:

1. 5+ years of experience in solution architecture, technical consulting, product management, or a similar role, preferably in the travel or e-commerce industry.
2. Strong understanding of APIs, RESTful services, and integration methodologies.
3. Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus.
4. Proven ability to analyze complex business and technical requirements to design scalable solutions.

Perks of Working at Viator:

1. Competitive compensation packages, including base salary, annual bonus, and equity.
2. Remote-friendly approach to collaboration across a worldwide team.
3. Flexible schedule to promote work-life balance.
4. Donation matching for qualifying charitable donations.
5. Tuition assistance for qualified programs.
6. Lifestyle benefit for personal spending.
7. Travel perks and discounts.
8. Employee assistance program for life’s challenges.
9. Health benefits with great coverage.

Our Values:

1. We aspire to lead.
2. We’re relentlessly curious.
3. We’re better together.
4. We serve our customers, always.
5. We strive for better, not perfect.
6. Our workplace is for everyone.

The salary range for this role is $75,000-$95,000. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee’s pay position within the wage range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you need a reasonable accommodation or support during the application or recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [e-mail].