Solution Architect, Thermal Management

Johnson Controls, Inc.; New Freedom (York County); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Competitive salary

Relocation assistance

Benefits package

On-the-job/cross-training

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls seeks an experienced Technology Strategy Applications Engineer to solve data center cooling challenges and enhance brand awareness in the Data Center Vertical.

You will report to the Director of Business Development and Technology Strategy for Thermal Management and collaborate with the Global Data Center Technical Selling team to craft efficient cooling solutions for mission critical facilities.

Qualifications

• Minimum 10 years designing mechanical cooling systems (chillers, chilled water pumping, storage systems)
• Minimum 5 years in data center design of cooling systems for IT equipment
• Strong technical knowledge of mission‑critical cooling systems and market trends
• Excellent presentation and communication skills; able to influence at all levels
• Experience in writing product specifications for end users, consultants, and installers
• Experience in strategic planning, marketing, and market research
• Highly developed prospecting skills to identify key decision-makers
• Able to work independently while collaborating with internal teams
• Willingness to travel globally as needed

Responsibilities

• Identify challenges and goals of data center designers, develop tailored solutions
• Define scalable, repeatable thermal management solutions applicable across sites/geographies
• Develop globally applicable reference designs for facility water production
• Engage with partners to author white papers and application guides
• Collaborate with engineers, marketing, and product teams to meet market needs
• Provide technical support on facility water cooling products to internal and external teams
• Engage with industry events and design communities to advance cooling architectures

Skills

Mechanical cooling design

Data center industry experience

Technical knowledge of mission‑critial

Presentation and communication

Product specifications writing

Strategic planning & market research

Prospecting & stakeholder mapping

Independent work with cross‑functional

Job description

Build your best future with the Johnson Controls team!

Who we are:

Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What We Offer:

• Competitive salary
• Paid vacation/holidays/sicktime
• Comprehensive benefits package including 401K, medical, dental, and vision care.
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

** This is a hybrid work arrangement. Relocation assistance available for eligible candidates relocating to the area.

What You Will Do

As a Technology Strategy Applications Engineer, you will play a key role in solving challenges for data center designers served by Johnson Controls and enhancing brand awareness in the Data Center Vertical for our products. Reporting directly to the Director of Business Development and Technology Strategy for Thermal Management, you will work closely with the Global Data Center Technical Selling team to create solutions for efficient management of thermal energy from mission critical facilities.

Your primary focus will be

• Identifying challenges, constraints, and goals of data center designers, and developing tailored solutions for customers.
• Defining innovative, scalable, and repeatable thermal management solutions which can be applied to numerous phases, sites, or geographies where data centers may be constructed.

Given the technical nature of this role, a strong understanding of heat transfer, vapor compression, and vapor absorption systems essential.

How You Will Do It

In this role, you will leverage your expertise to:

• Developing globally applicable reference designs to produce facility water for use in air-cooled, liquid-cooled, hybrid-cooled or methods of cooling in data center facilities.
• Industry engagement with complimentary thermal system partners and stakeholders to author white papers, case studies, or application guides of the equipment and/or systems needed for facility water production.
• Engage with the infrastructure design community, such as consulting engineers and in-house mission critical mechanical teams, through industry conferences, expositions and other engagements to design the next generation of cooling architecture for data centers.
• Provide in-depth technical support and guidance on thermal management (facility water) products internally and externally to the organization.
• Collaborate internally with R&D, Training, Product Management, and Technical Support teams to ensure market needs are met in alignment with company product strategies. Ensure the necessary design, technical, and marketing tools to support clients with both existing new, and upcoming products.

You thrive on building relationships and driving business growth. A natural problem solver, you work independently, manage multiple priorities with precision, and remain proactive in engaging customers and stakeholders.

What We Look For

Required:

• Minimum 10 years of experience in designing mechanical cooling systems, such as chillers, chilled water pumping and storage systems, or similar industry.
• Minimum 5 years of experience within data center industry, directly responsible for the design of cooling systems of advanced IT equipment.
• Strong technical knowledge of mission critical cooling systems, their applications and market trends.
• Exceptional presentation and communication skills, with the ability to influence decision-makers at all levels.
• Proven track record of understanding and writing product specifications from, or for, end users, consultants, and installers.
• Experience in strategic planning, marketing, and market research.
• Highly developed prospecting skills—ability to identify key decision-makers and stakeholders.
• Proactive, self-motivated approach—able to work independently while collaborating effectively with internal teams.
• Strong team-player mindset—cross-functional collaboration is essential for success.
• Willingness to travel globally as needed.

SALARY RANGE: $130,000 - $165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us