Solution Architect (Software Implementation)

Urbint; Chicago (IL); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Paid maternity & paternity leave

Paid holidays & sick time

Volunteer time off

Flexible time off

Wellness reimbursement

Mental health benefit

Casual dress

Job summary

Urbint is seeking a Software Implementation - Solution Architect in Chicago to design and deliver end-to-end software solutions for utility digital transformation. You will lead cross-functional workshops, develop scalable architectures, and ensure alignment with business goals and operational needs.

Responsibilities include requirements gathering, process mapping, and creating documentation and roadmaps for enterprise integrations.

Qualifications

• Bachelor’s degree in a technical field or equivalent
• 5-7 years of experience designing, implementing, or supporting enterprise software solutions
• Experience in agile, cross-functional environments
• Excellent written, verbal, facilitation, and presentation skills
• Experience gathering, analyzing, and translating requirements into solution designs

Responsibilities

• Design, document, and deliver end-to-end software solutions for utility digital transformation
• Partner with customers, Product, Engineering, and Operations teams to develop scalable solutions
• Lead requirements gathering, business process analysis, and solution documentation
• Architect and support integrations between key applications and data environments
• Create architecture diagrams and technical specifications to support delivery
• Collaborate across functions to ensure adoption and long-term value

Skills

Software architecture

Systems integration

Enterprise applications

Cloud technologies

Agile

Stakeholder collaboration

Communication

Architecture governance

Education

Bachelor's degree in Computer Science or related field

Tools

SAP

IBM Maximo

Esri ArcGIS

GIS

Work management systems

Job description

• The Software Implementation - Solution Architect is responsible for designing, documenting, and delivering end-to-end technical solutions that support utility digital transformation initiatives and align with customer business objectives, technical ecosystems, and operational requirements
• This role partners closely with customers, Product, Engineering, and Customer Operations teams to develop scalable, innovative solutions that create measurable value for utility organizations and their field operations
• This individual serves as a trusted advisor, helping customers achieve successful business outcomes through strategic solution design and technical leadership
• Partner with customers and stakeholders to understand business goals, technical environments, and operational requirements through consultative engagement, discovery sessions, and solution design workshops
• Translate customer needs into scalable, innovative, and sustainable solution recommendations that align with business objectives and operational priorities
• Design end-to-end software solutions that integrate seamlessly with existing customer systems, processes, and technology ecosystems
• Lead requirements gathering, business process analysis, process mapping, and solution documentation for enterprise software implementations
• Architect and support integrations between business-critical applications, platforms, and data environments using APIs and other integration methods
• Collaborate cross-functionally with Product, Engineering, Customer Operations, and implementation teams to deliver customer-centric solutions that drive adoption and long-term value
• Serve as a trusted advisor by balancing technical, operational, and business requirements to guide customers toward successful outcomes
• Develop architecture diagrams, technical specifications, solution documentation, and implementation artifacts that support delivery excellence
• Contribute to architecture standards, governance practices, and continuous improvement initiatives that enhance scalability, quality, maintainability, and innovation
• Foster an inclusive, collaborative, and agile working environment that encourages knowledge sharing, problem-solving, and continuous learning
• Support digital transformation initiatives within utility and energy organizations by aligning technology solutions with customer business strategies
• Remain accountable for solution quality, customer satisfaction, and successful project outcomes from design through implementation

Benefits

• Paid maternity & paternity leave
• Paid holidays & sick time
• Volunteer time off
• Flexible time off
• Wellness reimbursement
• Mental health benefit
• Casual dress

The ideal candidate is customer-centric, authentic, accountable, agile, collaborative, and innovative, with a passion for solving complex business challenges through technologyCommitment to continuous learning, innovation, and improving customer experiences through technologyExperience creating solution architecture documentation, technical specifications, workflows, and implementation plansStrong technical foundation in software architecture, systems integration, enterprise applications, cloud technologies, or technology implementation5-7 years of experience designing, implementing, supporting, or architecting complex enterprise software solutionsDemonstrated ability to build authentic relationships and collaborate effectively with customers, business stakeholders, and technical teamsExperience working in agile, cross-functional environments with a collaborative and inclusive mindsetStrong problem-solving skills with the ability to evaluate complex challenges and develop practical, scalable solutionsAbility to manage competing priorities, work independently when needed, and remain accountable for delivering customer-focused outcomesBachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or an equivalent combination of education, training, and practical experienceExcellent written, verbal, facilitation, and presentation skills, with the ability to communicate technical concepts to both technical and non-technical audiencesExperience gathering, analyzing, and translating business and technical requirements into actionable solution designs

If you are excited about this role but your past experiences don’t perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environmentProfessional certifications in architecture, cloud technologies, integration platforms, or enterprise applications are desirableFamiliarity with utility operations, field service management, workforce management, or asset lifecycle management processesExperience contributing to technical standards, architecture governance, best practices, or mentoring team membersExperience designing and supporting API-based integrations and enterprise system architecturesExperience with enterprise platforms and technologies such as SAP, IBM Maximo, Esri ArcGIS, GIS, work management systems, asset management systems, or related enterprise solutionsDemonstrated ability to innovate and identify opportunities to improve business processes, workflows, and technology utilizationExperience supporting utilities, energy, infrastructure, telecommunications, or other asset-intensive industriesKnowledge of cloud platforms, SaaS solutions, and enterprise software implementation methodologiesExperience facilitating customer workshops, discovery sessions, architecture reviews, or digital transformation initiativesExperience creating architecture diagrams, solution design documentation, technical roadmaps, and implementation artifacts