Solution Architect, SLED- Digital Workspace

World Wide Technology, Inc.; United States; Hybrid; USD 117,000 - 158,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Competitive pay

Profit sharing

401k with company match

Tuition reimbursement

Paid time off

Job summary

World Wide Technology (WWT) is seeking a Solution Architect to identify, shape, and build new business opportunities by aligning client needs with WWT capabilities. The role emphasizes collaboration across sales and delivery teams to structure deals and maximize outcomes for customers and partners.

The candidate will lead design discussions, manage delivery stakeholders, and mitigate risks while traveling up to 25% to support engagements.

Qualifications

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related field required. Master’s degree is desired.
• 5 - 7 years of experience in customer engagement, solution design, or technology delivery.
• A minimum of 2 years’ experience in State, Local, and Education (SLED) market with large scale tech services engagements.
• A minimum of 2 years of experience managing and leading people.
• Deep understanding of selling strategy, budgeting cycles, buying habits, contracts and purchasing standards is desired.
• Track record in creating and closing opportunities in infrastructure solution areas (Digital Workspace, Networking, Mobility)
• Expert proficiency in financial modeling, including CAPEX/OPEX calculations for infrastructure proposals.
• Ability to ask the right questions to understand business problems and identify measures.
• Excellent communication and engagement skills; ability to communicate with all levels of management.
• Skilled at multitasking requirements across multiple user groups in a fast-paced environment.
• Ability to generate creative solutions to difficult problems; proficient in PowerPoint and Excel for business visualization

Responsibilities

• Spearhead strategic design of innovative infrastructure-based solutions across Digital Workspace, Networking, Data Center, and Mobility.
• Serve as a trusted advisor to clients, understanding needs and crafting tailored recommendations.
• Promote cross-business services to enrich client engagements and expand market presence.
• Collaborate with account teams to align sales and support efforts.
• Build and mentor solution development teams.
• Support project scopes, value assessments, and build plans for execution.
• Identify and support solution design for defined client problems.
• Conduct technology assessment and strategy to support future needs.
• Support project planning and execution including resource management.
• Define and quantify value of transformations and measure success.
• Contribute to thought leadership in Solution Services.

Skills

Client engagement

Solution design

Team leadership

Financial modeling

Business strategy

Communication skills

Stakeholder collaboration

Education

Bachelor's degree in related field

Master’s degree desired

Tools

PowerPoint

Excel

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Job Summary

The Solution Architect identifies, shapes, and builds new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. They decide which technologies and capabilities are best suited to a client’s needs, based on deep conversation and the offerings WWT brings to bear. The Solution Architect is responsible for building a collaborative approach across sales and delivery teams. They drive alignment to structure deals and drive the best outcome for the customer, WWT, and our partners. By leveraging their expertise, Solution Architects mitigate engagement risks, articulate the inherent value of WWT services, and fortify client relationships. They work closely with clients, project managers, and delivery teams to ensure the successful delivery of projects. Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Up to 25% travel.

Key Responsibilities:

• Spearhead the strategic design of innovativeinfrastructure-based (Digital Workspace, Networking, Data Center, and Mobility)solutions byleveragingdeep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence
• Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies
• Build productive solution development teams,leveragingjunior team members to support their growth and development
• Support the evaluation and establishment of project scopes, value assessments, and build plans for execution.
• Identifies,assessesand supports solution design for defined client business problems for area of responsibility.
• Conduct technology assessment and technology strategy to support future business needs
• Support project planning andexecutionincluding resource management on projects.
• Help define and quantify the value of a transformation, and how to measure and track success, including defining businesscaseand strategy/approach.
• Support thought leadership ina SolutionServices capability.

Qualifications:

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related fieldrequired.Master’sdegreeis desired.
• 5 - 7 years of experience in customer engagement, solution design, or technology delivery
• A minimum of 2 years’ experience working in the State, Local, and Education (SLED) market with experience creating, defining, selling, or delivering large scale technology services engagements for accounts within this business segment.
• Aminimumof2 years of experience managing and leading people.
• A deep understanding of the selling strategy, budget cycles, buying habits, competitive landscape, contract types, and purchasing agreement standards is desired.
• Track recordin creating and closing opportunities in various infrastructure solution areas (Digital Workspace, Networking, and Mobility) such as Multi-Site/Branch office deployments, Managed Service offerings, Network Lifecycle Modernization, Digital Workspace Transformation, and/or Wi-Fi Modernization
• Expertproficiencyin financial modeling, including CAPEX/OPEX calculations specific to infrastructure solution proposals.
• Ability to ask the right questions to understand the business problem andidentifythe measurement or business object.
• Excellent communication and engagement skills; ability to communicate with all levels of management.
• Skilled at multitasking requirements including gathering, testing, troubleshooting, and supporting tasks across multiple user groups in a fast paced anddeadline-drivenenvironment.
• Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
• Proficiencywith Microsoft PowerPoint,Exceland business visualization skills

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $117,000 to $158,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, thatarenot included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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