Solution Architect (SAP IBP/PPDS)

Lindt & Sprüngli (North America) Inc.; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

Lindt & Sprüngli (North America) Inc. is seeking an experienced SAP IBP/PPDS Delivery Lead to oversee the end-to-end delivery of SAP services across planning domains for the North American market.

The role requires coordinating with internal teams and third-party vendors to ensure successful implementation and upgrades. You will lead delivery for IBP and PPDS projects, manage the testing process, and support end users while traveling up to 30% within the US.

Qualifications

• Eight years of experience with S/4 HANA PPDS and SAP IBP.
• Experience with full implementation cycle of S/4 modules.
• Ability to configure IBP and S/4 HANA PPDS functions.
• Experience managing large-scale SAP implementations, upgrades, and migrations.
• Willingness to travel to Lindt & Sprüngli locations within the US up to 30% and to work from home from any US location.

Responsibilities

• Oversee SAP service delivery across supply planning, demand planning, S&OP, and detailed production scheduling for Lindt & Sprüngli North America.
• Define, plan, and execute delivery management including system enhancements, process and change management, and incident management in IBP and PPDS.
• Lead delivery of SAP IBP and PPDS modules for projects, upgrades, and new features.
• Coordinate with internal teams, business users, and vendors to align objectives and deliverables.
• Monitor progress, identify risks, and implement mitigation for IBP and PPDS.
• Build relationships with users and stakeholders and translate business needs into solutions.
• Act as primary contact for end users on IBP/PPDS delivery and provide regular updates.
• Lead testing (unit and integration) and support training end users.

Skills

SAP IBP

PPDS

S/4 HANA

CI-DS

Project management

Business process knowledge

Travel readiness

Education

Bachelor’s degree in Computer Science, Information Technology, or related

Tools

CI-DS

SAP ERP

Job description

Company Introduction

Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate, offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt. Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company, Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of Excellence for the North American market by providing world-class Supply Chain, Project Management, Information Technology, and additional business services to the local entities. This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing, entrepreneurial, result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us.

What Lindt & Sprüngli offers:

• A highly passionate team driven for success
• A fast-changing business environment and entrepreneurial mindset
• Central and prime office location in Kansas City next to the Plaza
• US or international career opportunities within the Lindt Group
• Opportunities to be involved in employee committees
• A flexible work environment offering a hybrid model
• Market competitive compensation, annual bonus and benefits
• And of course – delicious premium chocolate!

Job Description Summary

• Responsible for the overall delivery of SAP services across the business domains of supply planning, demand planning, sales and operations planning, and detailed production scheduling for the Lindt companies in North America.
• Define, plan, and execute the delivery management functions including systems enhancements and projects, process and change management, service, and incident and problem management in the IBP (Integrated Business Planning) and PPDS (Production Planning and Detailed Scheduling) domains.
• Lead the delivery of SAP IBP and PPDS module for projects and system enhancements, end user support services, and system upgrades, migrations, and implementation of new functions and features.
• Coordinate with internal teams, business users, and third-party vendors to ensure alignment on tasks, objectives, and deliverables.
• Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for IBP and PPDS areas.
• Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
• Act as the primary contact for end users and other stakeholders on IBP and PPDS delivery.
• Communicate regularly with various stakeholders and with the internal team to provide updates, address concerns, and gather feedback for continuous improvement in IBP and PPDS area.
• Define technical and functional standards and ensure delivered work meets technical, functional, performance, and business requirements as well as best practices.
• Lead the requirements definition and convert requirements into program specifications and necessary system documentation.
• Configure and implement the following based on business requirements: sales forecasting, demand planning, supply planning, sales and operations planning, IBP cross-system integration using CI-DS, and detailed production scheduling.
• Execute and lead testing process (unit and integration test).
• Provide application support, facilitate changes, respond to tickets, and train end users.
• Aid in the management of third-party vendors.
• Provide support to management regarding strategy and roadmap planning.

Salary: $164,000.00.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related degree.
• Eight years of experience in any IT role working with S/4 HANA PPDS and SAP IBP.
• Demonstrated understanding of the full implementation cycle of S/4 modules.
• Demonstrated ability to configure and customize IBP and S/4 HANA PPDS functions.
• Demonstrated knowledge and understanding of the following business processes and the SAP system capabilities to support them: sales forecasting, demand planning, supply planning, sales and operations planning, and detailed production scheduling.
• Demonstrated understanding of the interaction of PPDS and IBP processes with other business processes and SAP modules (FICO, SD, MMP, and PP).
• Demonstrated experience in leveraging full capabilities of SAP core functionalities to keep customizations to a minimum.
• Demonstrated experience in complex SAP environments.
• Demonstrated experience using CI-DS (SAP Cloud Integration for Data Services).
• Demonstrated experience managing large‑scale SAP implementations, upgrades, and migrations.
• Travel to other Lindt & Sprüngli locations within the United States (Kansas City, MO, San Leandro, CA, and Stratham, NH) up to 30% of the time.
• The person in this position may work from home from any location in the United States.

We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.