Solution Architect (Sales & Service Cloud/LOS Experience)

True Data Software Pvt. Ltd.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading company in software development is seeking a skilled Solution Architect with extensive experience in Salesforce Sales and Service Cloud as well as Loan Origination Systems. The role involves designing solutions that meet complex business needs and collaborating with clients to ensure alignment with objectives. Candidates should have a minimum of 10 years in the field, with at least 4 years specific to LOS, and possess multiple Salesforce certifications. This position requires excellent communication skills and problem-solving abilities, with travel flexibility.

Qualifications

• 10+ years of professional experience with 4+ years in Loan Origination Systems.
• 2-3 Salesforce certifications beyond Administrator level.
• Strong ability to perform discovery and analysis sessions.

Responsibilities

• Design and implement solutions using Salesforce Sales and Service Cloud.
• Conduct thorough discovery sessions to understand client needs.
• Provide post-implementation support and guidance.

Skills

Problem-solving

Communication

Job description

Experience - 5+ Years

About Job

We are looking for an experienced Solution Architect with specialized expertise in Salesforce's Sales and Service Cloud, as well as substantial experience in Loan Origination Systems (LOS). The ideal candidate should have at least 10 years of total professional experience, with aminimum of 4 years dedicated to LOS. Additionally, candidates should possess at least 2-3 Salesforce certifications beyond the Administrator level and have proven skills in conducting discovery sessions.

Key Responsibilities:

• Design and implement customized solutions using Salesforce Sales and Service Cloud to meetcomplex business requirements.• Leverage extensive LOS experience to integrate and optimize loan origination processeswithin the Salesforce ecosystem.• Conduct thorough discovery sessions to understand client needs and craft tailored solutions.• Ensure the alignment of technical solutions with business objectives and client expectations.• Facilitate smooth deployment and provide post-implementation support and guidance.• Collaborate with cross-functional teams and stakeholders to deliver high-quality results.• Stay current with Salesforce updates and industry best practices to recommend improvementsand enhancements.• Be willing to travel as needed to meet client requirements and project needs.

Skills and Qualifications:

• Minimum 10 years of professional experience with at least 4 years focused on LOS.• At least 2-3 Salesforce certifications beyond the Administrator level.• In-depth knowledge and experience with Salesforce Sales and Service Cloud.• Strong ability to perform discovery and analysis sessions with clients.• Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.• Exceptional communication skills, both verbal and written.• Ability to travel based on customer requests.