Solution Architect - Customer Success

Apple, Inc.; Austin (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Apple Inc. seeks an ECAD Workflow & Solutions Architect to align hardware design teams with best-in-class ECAD tools and processes. You’ll partner with engineers to optimize designs, enforce data management standards, and drive efficiency across the ECAD lifecycle.

You will shape roadmaps, evaluate new technologies, and pioneer automation while collaborating with IT and tool developers to meet current and future innovation goals.

Qualifications

• Bachelors in Computer Science or Electrical Engineering.
• 3+ years hands-on ECAD design or hardware engineering experience.
• Expertise with standard ECAD tools and associated design flows.

Responsibilities

• Be primary contact and trusted advisor for hardware engineers and PCB designers.
• Translate team needs into actionable ECAD workflow solutions.
• Champion standard ECAD processes, data management and collaboration.
• Collaborate with design teams, IT and tool developers on ECAD workflows.
• Pursue automation and efficiency gains across the ECAD lifecycle.
• Contribute to ECAD tooling roadmaps and infrastructure decisions.
• Evaluate new technologies and trends for fit in Apple's design environment.

Skills

Problem solving

Exceptional communication

Autonomy

Cross-functional collaboration

Willingness to learn

Education

Bachelor's degree in Computer Science or Electrical Engineering

Tools

Cadence Allegro/OrCAD

Mentor Graphics Xpedition

Altium Designer

Job description

Does shaping the future of Apple products and influencing how millions of customers experience innovation every day sound exciting?We are the Hardware Engineering Ops ECAD Customer Success Team, and we work hand in hand with Apple's Engineers to help deliver the best products! We are responsible for training, educating and advancing the best CAD design environment for hardware design teams. We are seeking a highly motivated and experienced ECAD Workflow & Solutions Architect to be the strategic partner and technical expert for our hardware design community. This isn't just about support; it's about advancing hardware design at Apple, driving efficiency, innovation, and the seamless adoption of innovative technologies, including Artificial Intelligence and Machine Learning, across our ECAD workflows.Come join our team!

Description

This position will focus on architecting, optimizing and advancing workflows for our electrical design teams. We are looking for someone who always strives to learn something new, is a self-starter who can work independently with high levels of success and is excited about solving new challenging problems with innovative solutions.

Responsibilities

• Act as a primary point of contact and trusted advisor for hardware engineers and PCB designers, providing guidance and solving complex workflow and tool-related challenges.
• Work hand-in-hand with design teams to understand their unique needs, identify problems, and translate them into actionable solutions.
• Champion standard processes in ECAD design, data management, and collaboration, ensuring consistency and excellence across projects.
• Collaborate cross-functionally with design teams, IT, and tool developers to define, design, and implement next-generation ECAD workflows and tooling requirements.
• Proactively seek opportunities for automation, optimization, and efficiency gains throughout the entire ECAD design lifecycle.
• Contribute to the strategic roadmap for ECAD tools and infrastructure, advocating for solutions that meet both current demands and future innovation goals.
• Evaluate new technologies and industry trends, assessing their potential impact and fit within Apple's unique design environment.

Minimum Qualifications

• Bachelors in Computer Science or Electrical Engineering
• 3+ years of hands-on experience in ECAD design or a related hardware engineering field.
• Expertise with industry-standard ECAD tools (e.g., Cadence Allegro/OrCAD, Mentor Graphics Xpedition, Altium Designer) and associated design flows.
• Exceptional problem-solving, analytical, and diagnostic abilities, with a curiosity for translating complex technical issues into clear, actionable solutions.
• Outstanding communication, presentation, and interpersonal skills, with the ability to build positive relationships and influence partners at all levels.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with a high degree of autonomy.

Preferred Qualifications

• Ability to drive the integration of the latest Artificial Intelligence and Machine Learning (AIML) technologies into all aspects of our ECAD processes. This includes exploring and implementing solutions for design rule checking, component selection, layout optimization, data analysis, predictive modeling, and more.Experience as a solutions architect, workflow consultant, or technical lead in an ECAD-focused role.
• Outstanding communication and presentation skills, written and verbal, to all levels of an organization
• Familiarity with PLM/PDM systems and version control (e.g., Git).
• Understanding of cloud computing principles and their application in engineering environments.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.