Solution Architect: CDO

Colgate-Palmolive; Piscataway Township (NJ); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k) with company match

Minimum of 15 vacation days

Job summary

Colgate-Palmolive is seeking a highly skilled Solution Architect to design and support the technology ecosystem powering global sales. Responsibilities include managing the CRM system, leading integrations, and enabling sales functions with scalable solutions.

The ideal candidate should have a Bachelor's degree in Computer Science, over 5 years of relevant experience, and expertise with Salesforce. This role offers a competitive salary and comprehensive benefits.

Qualifications

• 5+ years of experience as an IT Solution Architect, supporting Sales or GTM functions.
• Proven experience with Salesforce Consumer Goods Cloud and Life Sciences Cloud.
• Strong background in FMCG/CPG industry and field sales processes.

Responsibilities

• Design and maintain the architecture for the sales technology stack.
• Serve as primary technical owner for the CRM system.
• Lead the integration of third-party category management tools.

Skills

Solution Architecture & Design

CRM Administration

Salesforce Expertise

API Integrations

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce

SAP Sales Cloud

MuleSoft

Job description

No Relocation Assistance Offered

Job Summary

We are seeking a highly skilled Solution Architect to design, integrate, and support the technology ecosystem that powers our global sales function.

Responsibilities

• Solution Architecture & Design: Design, develop, and maintain the overarching architecture for our sales technology stack, ensuring seamless data flow between SFA tools, category management applications, and backend ERP/order management systems.
• Platform Administration: Serve as the primary technical owner and system administrator for our CRM system, managing configurations, user profiles, security, custom objects, and workflows.
• Sales Function Enablement: Partner closely with Sales and Commercial leadership to translate business requirements into scalable technical solutions, focusing on optimizing retail execution, route planning, and mobile order entry for field teams.
• System Integration: Lead the technical integration of third‑party category management tools and external data sources with core CRM and ERP platforms to provide a 360‑degree view of retail customers.
• Technical Support & Troubleshooting: Act as the highest level of escalation for complex technical issues within the sales tech ecosystem, ensuring minimal downtime for field personnel.
• Vendor & Ecosystem Management: Evaluate new sales technologies, manage technical vendor relationships, and ensure platforms utilize the latest features and best practices.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Systems, or a related field.
• 5+ years of experience as an IT Solution Architect, specifically supporting Sales, Commercial, or Go-To-Market (GTM) functions.

Preferred Qualifications

• Salesforce Expertise: Proven, hands‑on experience architecting and administering Salesforce ecosystems, with specific, demonstrable expertise in Salesforce Consumer Goods Cloud and Life Sciences Cloud.
• Data & Integration: Strong understanding of API integrations, middleware (e.g., SAP BTP, MuleSoft), and data modeling as it pertains to syncing field applications with centralized order entry and ERP systems.
• Industry Knowledge: Strong background in the FMCG/CPG industry, with a deep understanding of field sales processes, retail execution, and trade promotions.
• Communication: Excellent ability to communicate complex technical concepts to non‑technical sales stakeholders and vice versa.
• SAP Ecosystem: Hands‑on experience designing or integrating solutions with SAP Sales Cloud (highly desired).
• Certifications: Relevant Salesforce Certifications (e.g., Salesforce Administrator, Application Architect, or specific CG Cloud credentials).
• Agile Methodology: Experience working in an Agile/Scrum environment for continuous platform delivery.
• Mobile Architecture: Experience dealing with offline‑first mobile architectures typical in field sales environments.

Compensation & Benefits

Salary Range: $110,000.00 – $155,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for Executive‑level roles. Benefits include medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays. Paid sick leave is adjusted based on role and location in accordance with local laws.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.