Solution Architect (Bilingual English/Spanish)

Pan-American Life Insurance Group; New Orleans (LA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits including medical and dental

Flexible, hybrid work environment

Job summary

Pan-American Life Insurance Group is looking for a Solution Architect to join their IT team. This role involves collaborating with stakeholders to design scalable and secure solutions, translating business needs into technical designs.

The ideal candidate will have 6+ years in software engineering or solution design, along with professional fluency in English and Spanish. A hybrid work environment is offered, along with competitive compensation and comprehensive benefits.

Qualifications

• 6+ years of experience in software engineering, solution design, or related technical roles.
• Professional proficiency in both English and Spanish.
• Experience contributing to system design and architecture decisions.

Responsibilities

• Partner with business stakeholders to understand requirements and desired outcomes.
• Design end-to-end solutions aligned with enterprise architecture principles.
• Guide engineering teams in interpreting and implementing solution designs.
• Identify and assess risks related to scalability, resiliency, and security.

Skills

System Design & Architecture

Integration Pattern Knowledge

Architecture Frameworks & Methodologies

Analytical & Data-Driven Thinking

Communication & Facilitation

Collaboration & Delivery Alignment

Adaptability & Learning

Education

Bachelor’s degree in Computer Science, Information Systems, or a related field

Tools

AWS Solutions Architect certification

Job description

Solution Architect

Location: US Remote | Hybrid Work Opportunities Available

Language Requirement: Professional fluency in both English and Spanish required

About the Role

Pan-American Life Insurance Group (PALIG) is seeking a collaborative and forward‑thinking Solution Architect to join our Information Technology team. In this role, you will partner with business stakeholders and delivery teams to design scalable, secure, and cost‑effective solutions that align with enterprise architecture principles. You will translate business needs into technical designs, evaluate solution options, and contribute to high‑impact enterprise initiatives. Working under the guidance of a Senior Solution Architect, you will collaborate with cross‑functional teams, facilitate design discussions, develop architecture artifacts, and help drive solutions from concept through implementation.

Essential Functions

Stakeholder Engagement & Facilitation

• Partner with business stakeholders to understand requirements, processes, and desired business outcomes
• Facilitate requirements workshops and solution design sessions across business and technology teams
• Translate business problems into technical capabilities and solution approaches
• Communicate technical concepts effectively to non‑technical audiences
• Mediate trade‑offs between business needs, technical constraints, and enterprise standards
• Collaborate within cross‑functional teams and escale complex stakeholder or domain conflicts to the Senior Solution Architect, as needed

Solution Design & Architecture

• Design end‑to‑end solutions aligned with enterprise architecture principles, standards, and patterns
• Produce clear architecture artifacts, including context diagrams, logical and physical architecture diagrams, and integration/data flow diagrams
• Apply structured system design practices, including domain decomposition and integration pattern selection
• Design solutions with consideration for non‑functional requirements such as scalability, performance, resiliency, and security
• Evaluate solution alternatives using data‑driven analysis (cost, performance, complexity, and risk)
• Document architecture decisions and supporting rationale
• Incorporate feedback from the Senior Solution Architect through design reviews to ensure alignment with enterprise architecture strategy and standards

Solution Enablement & Delivery

• Guide engineering teams in interpreting and implementing solution designs
• Participate in Agile delivery ceremonies, design reviews, and architecture governance checkpoints, as needed
• Ensure alignment with architecture standards, integration patterns, and security requirements
• Provide clarifications and evolve designs as requirements or constraints change
• Work independently on moderately complex initiatives while seeking guidance on high‑impact or cross‑domain design decisions
• Collaborate with the Senior Solution Architect to validate designs and address implementation challenges

Risk, Quality & Performance Management

• Identify and assess risks related to scalability, resiliency, security, and operational performance
• Recommend mitigation strategies and design improvements
• Define and validate non‑functional requirements (e.g., SLAs, performance thresholds)
• Review solution health and identify opportunities for optimization and stabilization
• Escalate high‑risk architectural concerns to the Senior Solution Architect for guidance and alignment
• Maintain architecture assets and support governance processes, ensuring adherence to enterprise standards and policies within the Ardoq platform

Professional Development & Knowledge Sharing

• Continuously develop knowledge of architecture patterns, technologies, and industry best practices
• Contribute to architecture knowledge sharing through documentation, design reviews, and team collaboration sessions
• Apply feedback and mentorship from the Senior Solution Architect to strengthen architecture and communication skills
• Stay informed of emerging trends and evaluate their applicability to business needs
• Support team members in understanding architecture practices and standards

Education & Experience

Required: Bachelor’s degree in Computer Science, Information Systems, or a related field, with 6+ years of experience in software engineering, solution design, or related technical roles (an additional 4 years of relevant experience may be substituted in lieu of a degree). Demonstrated experience contributing to system design and architecture decisions. Professional proficiency in both English and Spanish (written and verbal).

Preferred: Life and/or Health Insurance or Financial Services experience. AWS Solutions Architect – Associate (or equivalent) certification.

Knowledge, Skills & Abilities (KSAs)

• System Design & Architecture: Ability to design scalable, distributed systems and integrations.
• Integration Pattern Knowledge: Understanding of API‑based, event‑driven, and batch integration patterns.
• Architecture Frameworks & Methodologies: Knowledge of architecture frameworks and design methodologies.
• Analytical & Data‑Driven Thinking: Ability to evaluate solution options using structured trade‑off analysis, assess cost, performance, and risk implications of designs, and use data and metrics to support architectural decisions.
• Communication & Facilitation (Critical Competency): Professional bilingual proficiency in English and Spanish, ability to create clear architecture diagrams and documentation, strong facilitation skills for workshops, translate technical concepts into business terms, and mediate stakeholder alignment.
• Collaboration & Delivery Alignment: Strong collaboration with engineering teams, translation of architecture into actionable guidance, participation in cross‑functional teams, and adherence to governance.
• Adaptability & Learning: Ability to quickly learn new technologies and business domains, strong problem‑solving mindset with practical, implementable solutions.

What We Offer

• Competitive compensation package (base salary & bonus).
• Comprehensive benefits, including medical, dental, 401(k), paid time off, tuition reimbursement.
• Medical and dental coverage effective the first of the month following 30 days of service.
• Flexible, hybrid work environment that supports work‑life balance.

About Us

Pan‑American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies—Pan‑American Life Insurance Company and Pan‑American Assurance Company. At PALIG, our employees are our greatest asset. We value collaboration, trust, and the confidence of our policyholders. Our long‑standing commitment to excellence continues to drive our success.

Pan‑American Life is an Equal Opportunity Employer and a Drug‑Free Workplace.