Solution Architect

SUSE; North Carolina; On-site; USD 99,000 - 181,000; Full time

Job summary

SUSE is seeking a Solution Architect to join our Pre Sales team. This role will engage with customers on IT transformation objectives and craft innovative solutions using SUSE offerings. Ideal candidates enjoy learning in new tech spaces and have Linux, Kubernetes, platform engineering or DevOps backgrounds.

The candidate collaborates with a global team, demonstrates initiative, and contributes to quarterly results by qualifying and closing opportunities with customers.

Qualifications

• 8+ years in the software industry with open source background.
• Experience delivering technical expertise to large or global businesses.
• Knowledge of DevOps or Platform engineering concepts and IaC tooling.
• Familiar with CI/CD and automation tooling.

Responsibilities

• Use in-depth SUSE product knowledge to provide technical expertise to sales and customers via discovery, presentations, and demonstrations.
• Develop and implement complex products, applications, or solutions.
• Capture business and technical details for opportunities and apply SUSE solutions to meet needs.
• Collaborate with sales to apply SUSE software to customer requirements.
• Lead pre-sales relationships with assigned customers and partners.
• Provide trusted thought leadership internally and with customers.
• Follow SUSE processes for analysis and data handling.

Skills

Open source software

Kubernetes

SUSE Linux Enterprise

Rancher

NeuVector

DevOps

Platform engineering

IaC tooling

CI/CD automation

Excellent communication

Tools

Salt

Ansible

Python

Bash

Job description

About Us

SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at www.suse.com.

Solution Architect

Job Description

SUSE is seeking a Solution Architect to join our Pre Sales team. This role role will be responsible for engaging with customers on their IT transformation objectives and responding with innovative solutions leveraging SUSE offerings. Our ideal candidate seeks challenges and loves learning in the new and emerging technology space and has a background using Linux, Kubernetes, platform engineering or DevOps tools, edge platforms, platform analytics, and IoT enablement. This candidate has a passion for open source and may be involved in a communit(y/ies), can take initiative as a leader, collaborate effectively with a talented team both nationally and globally, and contribute to the quarterly results as you help qualify and close opportunities with customers.

What You Will Do

• Use your in-depth SUSE product knowledge to provide technical expertise to sales executives and customers through discovery, presentations, and demonstrations.


• Provide your technical expertise in the development and implementation of complex products, applications, or solutions.


• Discover and capture business case and technical detail for opportunities; apply SUSE solutions to address their needs.


• Collaborate with sales executives in the application of SUSE software solutions to meet potential customer needs.


• Take a passionate role in owning pre-sales relationships with assigned customers and partners.


• Provide trusted thought leadership both internally and with customers.


• Follow SUSE process and procedure for situation and data analysis.

What You Will Bring

• 8+ years of experience in the software industry; deep understanding of open source software, and SUSE technology portfolio with an emphasis on SUSE Linux Enterprise, Rancher, and NeuVector to deliver cloud native adoption.


• 5+ years delivering technical expertise to large or global businesses; ability to demonstrate excellence in delivering results of technology adoption.


• Experience with DevOps or Platform engineering concepts.


• Experience with IaC software tooling.


• Experience with CI/CD and automation software.


• Strong presentation and communication skills.


• Excellent technical knowledge and an aptitude for learning.

Highly Desired

• 3 to 5 years of market experience with hands-on usage of Kubernetes; include relevant experience in your cover letter.


• Certified in SUSE technology, such as SUSE Certified Administrator (SCA), SUSE Certified Engineer (SCE), SUSE Certified Architect, or similar.


• Relevant industry Cloud technology certifications (Azure, AWS, GCP)


• Certified in other technologies such as Cisco, Microsoft, VMware, etc.


• Experience with automation and scripting with Salt, Ansible, Python, Bash, etc.

This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.

For US Only - US Pay Transparency Disclaimer

If this role is filled in the United States of America, the starting base salary will be within the applicable pay range displayed below. In addition to base salary, this position may be eligible for a commission plan and a competitive benefits package. US benefits include comprehensive medical coverage, life and disability insurance, a 401(k) plan, an Employee Assistance Program, and generous paid time off and leave policies.

Final compensation will be determined based on factors such as experience, skills, geographic location, internal equity, and budget. This pay transparency information applies to US-based roles only.

Base Pay Range Min & Max

99,000

181,000

Job

Sales

What We Offer

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

SUSE Values

SUSE's culture is centered on four key values - Choice, Community, Trust, and Innovation - which are deeply integrated with our open source ethos. SUSE fosters a diverse and inclusive environment where our people are encouraged to be themselves.

Choice

We are continuously making choice happen

We are accountable for our choices

We never get complacent

Community

Nobody is smarter than everybody

We embrace diversity of thought

We are \"open source first, upstream first\" where collaboration benefits all

Trust

We are trusted to deliver with integrity

We offer trust by default, and do not wait for it to be earned

We foster an environment where everyone trusts each other

Innovation

We foster a culture of experimentation, and embrace change by challenging the norm

We are committed to continuous improvement, creativity and adaptability

Ideas are great, but without execution they are just ideas