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Midea in Plano, Texas, is looking for a Technical Hub role focused on supporting North American data center projects. This position requires 8+ years of experience in technical support and project delivery, ensuring high-quality implementations and aligning technical solutions with client needs.
The ideal candidate will possess a Bachelor’s degree in a relevant field and demonstrate strong capabilities in drafting technical proposals and managing project risks. Midea offers a collaborative environment aimed at driving market breakthroughs.
Location: Plano, Tx;
Serving as the "Technical Hub" for the North American regional business team, this role deeply supports business breakthroughs and project deliveries for strategic accounts. You will be responsible for the end-to-end technical alignment from pre‑sales solution design to project delivery, ensuring solution competitiveness and high‑quality implementation.
Pre‑sales Solution Support: Partner with Key Account Managers (KAMs) to deeply explore the technical requirements of strategic clients; deliver customized data center solutions encompassing magnetic bearing chillers, fan walls, liquid cooling CDUs (Cooling Distribution Units), intelligent building control systems, and energy efficiency optimization modules across multiple technical pathways (air, water, and liquid cooling). Responsible for drafting technical proposals during project bidding, conducting thermodynamic and energy efficiency simulations, performing solution reviews, and calculating cost estimates to ensure both the technical feasibility and commercial viability of solutions. Act as the primary technical interface for clients, leading technical exchanges, site surveys, and solution demonstrations to build technical trust with clients.
Project Delivery & Technical Support: Bridge the gap between sales and EPC/engineering teams to ensure a smooth transition from solution design to the delivery phase; participate in the review of construction plans and the implementation of technical standards. Coordinate internal and external resources (headquarters' product teams, supply chain, and engineering subcontractors) to resolve critical technical challenges and perform root‑cause analysis (RCA) for failures during delivery. Support the setup and testing of client POC (Proof of Concept) environments to ensure technical metrics meet client requirements.
Product & Capability Building: Gather North American market requirements and competitor dynamics to feed back to headquarters' Product Managers, actively participating in product roadmap and certification planning. Develop and enrich the regional solution knowledge base for North America, compiling typical case studies and best practices to empower the regional team.
Midea America Corp is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.