Solution Advisor – FinOps

Flexera; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Flexera is seeking a Solution Advisor for FinOps within the Cloud Cost Optimization portfolio. You will work with existing customers to understand business requirements and help them realize value aligned with strategic goals. You will bridge between solution architecture, advisory, and account teams to enhance outcomes.

The role emphasizes customer success, ongoing business reviews, and collaboration with product and engineering to deliver optimized cloud cost solutions.

Qualifications

• FinOps consulting experience with customers having large cloud spend.
• Ability to run workshops and sessions to coach customers through tailored paths.
• Experience gathering customer feedback to drive product insights.

Responsibilities

• Act as SME for subset of Flexera FinOps Portfolio.
• Identify opportunities to improve customer adoption through consultative approach.
• Develop best practices and enablement content for customers.
• Collaborate with sales, solution engineers, success managers, and PM/engineering.

Skills

Customer-centric mindset

Strategic advisory

Stakeholder engagement

Presentation skills

Education

FinOps Certified Practitioner

Cloud Practitioner FinOps Focus Analyst

Job description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud. We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

Solution Advisor - FinOps for the Flexera Cloud Cost Optimization product

You’ll join our dynamic Cloud Solutions organization, collaborating closely with Solutions Success, Enablement, Renewals, Product and Support teams. Your primary responsibility will be to work closely with our customers to improve the value they realize from the Flexera FinOps portfolio of solutions which they use. You will consult primarily with existing customers, helping to understand their business requirements and leveraging Flexera’s FinOps portfolio of solutions to help customers realize value that aligns with their strategic goals. Additionally, you’ll contribute to our global Solution Architecture & Advisory and Technical Account Management teams, bridging internal stakeholder groups and functional areas to continually enhance our solutions in response to evolving customer needs, market trends, and technological advancements.

Main Responsibilities

• Act as a subject matter expert for a subset of the Flexera FinOps Portfolio (Flexera Cloud Cost Optimization, Autonomous Workload Optimization and Data Cloud Optimization)
• Assist customers in maximising adoption of the product by identifying opportunities for this through a consultative approach
• Develop best practices for customers, document these and refresh these regularly through ongoing customer engagements
• Create training and enablement content and work with the Flexera Enablement team to publish through the appropriate channels for customers to refer to
• Partner with sales representatives, solution engineers, success managers, solution value advisors, and other team members to enable success throughout the customer journey
• Engage with the product development process on an ongoing basis to provide valuable field insights to product management and engineering teams
• Travel up to 20% of the time to engage directly with customers, attend events, customer success initiatives, and renewal efforts

Required Skills & Experience

• FinOps Consulting Experience working with customers with large cloud spend to understand their internal processes and organizational initiatives to capture and create tailored paths to achieving success
• Experience in running run regular sessions and workshops with a portfolio of assigned customers to advise and coach customers through the tailored path and steps to move in the specific direction to achieve their desired outcomes
• Sharing your experience with customers to help them build their skills and wider knowledge in cloud and FinOps
• Experience working on FinOps with other packaged FinOps products or custom built products or cloud native tools (big three clouds)
• Voice of the Customer
• Customer-centric mindset with a strong dedication to achieving customer success
• Gather and synthesize customer feedback into actionable product insights, advocating for features internally
• Reviews
• Lead regular business reviews, presenting data-backed cost savings, automation outcomes, and strategic recommendations

Qualifications

• FinOps Certified Practitioner
• Nice to Have Certification as a Cloud Practitioner FinOps Certified FOCUS Analyst

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all. We encourage candidates requiring accommodations to please let us know by emailing [e-mail].

How We Roll - Our Culture is built on these Core Values

• Candor - Tell it like it is - solve problems by dealing with them head on
• Passion - What we do may not be for everyone, but we devour it and love making our customers successful
• Professionalism and Ethics - Anyone can just "have a job" - we look for people that strive to “go pro”
• Keep Score - Accountability and transparency are vitally important
• Celebrate Success - Life is short and we work hard to keep our company operating at a high level
• Give Back - We expect to give back to the communities in which we do business