Solid Waste Route Supervisor

City-of-Albany-and-Dougherty-County,-G; Albany (GA); On-site; USD 52,000 - 66,000; Full time

Job summary

City of Albany and Dougherty County, GA seeks a Supervisor of Garbage and Refuse Collection to plan, direct, and oversee daily truck routes and staff performance. You will assign trucks, modify routes, and ensure safety and regulatory compliance across the division.

Responsibilities include supervising drivers, handling customer inquiries, and maintaining records while coordinating vehicle maintenance and safety measures. Georgia CDL endorsement is required.

Qualifications

• High school diploma or GED required.
• CDL (Georgia) with appropriate endorsements required.
• Two years of solid waste/multi-crew supervision experience or equivalent.

Responsibilities

• Direct daily activities of truck drivers and collection crews.
• Provide route listings and adjust drivers' daily routes as needed.
• Ensure routes and services comply with division standards and procedures.
• Conduct safety inspections of vehicles and coordinate repairs.
• Respond to customer inquiries and maintain public relations.
• Assist in investigating citizen complaints and operational issues.

Skills

Supervisory experience

Route planning

Customer service

Education

High school diploma or GED

Vocational/Technical training in Business/Public Admin or related field

Job description

The purpose of this classification is to plan, direct, and oversee garbage and refuse collection operations and daily truck routes. Supervises, manages, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, completing employee performance appraisals, and preparing employee payroll.

• Manages the daily activities of truck drivers and collection crews in collecting refuse within the city; oversees the removal and disposal of refuse and bulk items from designated solid waste routes.
• Provides daily route listings for service; reviews operations and new customer accounts to make necessary changes; modifies operators' daily route listings; provides route changes to drivers.
• Assigns available garbage trucks to crews according to designated routes; ensures all routes and collection services are performed in accordance with division standards, regulations, policies and procedures.
• Performs special pick ups; collects and disposes of dead animals and tires.
• Inspects trucks to ensure drivers/collectors are cleaning and maintaining the trucks in accordance with division policy; ensures trucks are operating properly, safely, and efficiently; coordinates vehicle repairs and submits reports to appropriate division officials.
• Maintains knowledge of division equipment, operations and capabilities; ensures that employees are informed of occupational hazards and are aware of safety precautions necessary in use of equipment.
• Investigates accidents involving division equipment/vehicles.
• Maintains knowledge of city geography including the road system and building locations.
• Communicates via two-way radio to dispatch and receive messages; answers the telephone; provides information; takes and relays messages and/or directs calls as appropriate; returns calls as necessary; contacts customers to establish/re-establish service as needed.
• Represents the division in dealing with customers; maintains positive public relations; responds to questions, complaints, and requests for information from the general public, employees, officials, or other individuals.
• Assists in the investigation of citizen complaints of littered yards, lots, streets and alleys as well as missed collections, misplaced trash containers, and related matters; takes necessary corrective steps.
• Maintains knowledge and awareness of applicable state, local, and division rules, regulations, policies and procedures; observes violations of city ordinances.
• Attends management team meetings; prepares and/or receives various forms, logs, reports or other documents associated with daily responsibilities of this position; processes and forwards as appropriate; maintains files and records.

ADDITIONAL FUNCTIONS

• Operates a personal computer and high speed printer.
• Cleans, deodorizes, and repairs barrels; performs minor repairs on metal dumpsters.
• Performs other related duties as required.

High school diploma or GED required, supplemented by Vocational/Technical training in Business/Public Administration or related field; additionally, two (2) years previous experience and/or training involving solid waste/multi-crew supervision, large scale refuse collection, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia Commercial Driver's License (CDL) including appropriate endorsement(s).

Data Utilization

Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction

Requires the ability to perform in a supervisory capacity over subordinate supervisors.

Equipment, Machinery, Tools, and Materials Utilization

Requires the ability to operate and control equipment, machinery, tools and/or materials requiring complex and rapid adjustments.

Verbal Aptitude

Requires the ability to communicate a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs.

Functional Reasoning

Requires the ability to apply principles of influence such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.

Situational Reasoning

Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

ADA COMPLIANCE

Physical Ability

Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds); may occasionally involve heavier objects and materials (up to 200 pounds).

Sensory Requirements

Some tasks may require the ability to perceive and discern colors or shades of colors, sounds, odors, depths, textures, and visual cues or signals.

Environmental Factors

Performance of essential functions may require exposure to such adverse environmental conditions as insects, maggots, snakes, mice, poisonous plants, live/dead animals, dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, violence, traffic hazards, toxic agents and chemicals, live electric cable lines, disease, raw sewage, blood, syringes, pathogenic substances, nails, glass or other sharp debris.

The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.