Solid Waste Gate & Customer Service Operator

Comunidade Metodista; Tampa (FL); On-site; USD 30,000 - 46,000; Full time

Job summary

Career Match Solutions in Tampa, FL seeks a reliable Customer Service Operator to support solid waste operations. This role blends indoor clerical tasks with outdoor duties at the gate, requiring clear communication and strong attention to safety and policy adherence.

You will respond to inquiries, assist residents and businesses, process payments, and maintain accurate records while upholding courteous, professional service in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Proven customer service experience, able to stay professional in stressful situations.
• Strong attention to detail and accuracy in transactions and documentation.

Responsibilities

• Respond to inquiries via phone, email, or in person regarding disposal policies, billing, schedules, and services.
• Direct residents and businesses to appropriate disposal areas and assist with waste segregation.
• Monitor gate access, weigh vehicles, inspect loads, and enforce safety regulations.

Skills

Strong communication

Customer service

Attention to detail

Basic math

CRM software

Problem solving

Teamwork

Tools

CRM software

Microsoft Office

Job description

Career Match Solutions in Tampa, FL seeks a reliable Customer Service Operator to support solid waste operations. This role blends indoor clerical tasks with outdoor duties at the gate, requiring clear communication and strong attention to safety and policy adherence.

You will respond to inquiries, assist residents and businesses, process payments, and maintain accurate records while upholding courteous, professional service in a fast-paced environment.