Solar Service Technician

USTBC ABB Installation Products Inc.; United States; On-site; USD 53,000 - 84,000; Full time

Job summary

ABB, a global leader in energy solutions, seeks a Solar Field Service Technician to perform on-site service work, follow work instructions, and uphold ABB quality and safety standards. You will deliver customer service planning and execute service tasks per customer orders while communicating timelines clearly.

Travel up to 80% across California and Texas is required. You will identify opportunities to improve operations, troubleshoot PV systems, prepare material lists, and train field staff and

Qualifications

• 3+ years Solar Technician experience preferred.
• Experience installing, maintaining and troubleshooting PV systems preferred.
• Experience installing grid-tied inverters and working with various mounting systems preferred.
• Familiarity with NEC codes related to PV installations preferred.
• Must be willing to travel up to 80% of the time (CA and TX).

Responsibilities

• Perform field service tasks on-site and remotely as needed.
• Identify and troubleshoot technical issues in PV systems.
• Prepare material lists and ensure availability of required parts and equipment.
• Train field service staff and customers when needed.

Skills

Solar experience

Field service

Electrical knowledge

Communication skills

Tools

PV inverters

Racking systems

Electrical plans

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Acting as trainer when needed, for field service associates and customers.

Qualifications for the role

• Previous solar experience preferred. 3+ years Solar Technician experience preferred.
• Experience installing, maintaining and troubleshooting PV systems preferred.
• Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems preferred.
• Experience in PV Component performance and HALT testing preferred
• Familiarity with electrical plans and field layouts
• PV System site inspection experience
• Electrical knowledge/training preferred.
• Must have understanding of NEC codes that relate to PV installations.
• Will be travelling to different job sites to perform job. Must be willing to travel up to 80% of the time (mainly in California and Texas).
• Must have good prioritization, organization, analytical and planning skills
• Excellent communication and customer service skills
• Must be flexible, be able to adapt to new situations, have self-control and have high integrity.
• Must have Self-Control, be self-motivated and have initiative.
• Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on your feet for long periods of time
• Bending, stooping, crawling, working in limited illumination areas, working in dusty conditions are required
• Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.

More about us

We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.

ABB is an Equal Employment Opportunity and Affiantative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affiantative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail] . Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & DisabilityChoice between two medical plan options: A PPO plan called the Co