Solar Field Technician & Troubleshooting Specialist

Comcast (CC) of Willow Grove; Morrisville (NJ); On-site; USD 43,000 - 71,000; Full time

Job summary

Comcast Corporation is seeking a Solar Equipment Technician to assess and repair solar systems. You will replace faulty components, troubleshoot with manufacturers, and maintain service records.

You will communicate findings to homeowners and coordinate warranty steps, while stocking tools and parts for on-site work. The role requires on-site work, including nights and weekends, with a pay range in New Jersey.

Qualifications

• Experience working with solar equipment and service software.
• Ability to diagnose and resolve electrical and equipment issues.
• Good communication with homeowners and team members.

Responsibilities

• Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols.
• Replacing faulty equipment and commission to system.
• Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve.
• Calling the manufacturer technical support hotline and troubleshooting on-site equipment.
• Placing orders for standard parts as needed.
• Initiating and referencing claim numbers to troubleshoot and push through warranty approval.
• Documenting service activities and maintaining accurate records of maintenance and repairs.
• Assisting in processing shipping labels for returned equipment.
• Informing managers of work completion and any other necessary updates on system issues.
• Stocking company work truck with necessary tools and parts that may be needed on-site.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Customer Service

Solar Energy

Solar Panels

Troubleshooting

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking a Solar Equipment Technician to assess and repair solar systems. You will replace faulty components, troubleshoot with manufacturers, and maintain service records.

You will communicate findings to homeowners and coordinate warranty steps, while stocking tools and parts for on-site work. The role requires on-site work, including nights and weekends, with a pay range in New Jersey.