Solar Engineer (J10108)

Arctech Solar; Chicago (IL); On-site; USD 60,000 - 131,000; Full time

Job summary

A leading company in renewable energy is seeking a Technical Support Engineer to assist customers with product configuration and ensure a best-in-class service experience. This role involves technical problem-solving in a fast-paced environment, requiring collaboration across teams and expertise in solar PV projects. The ideal candidate should possess a relevant engineering degree and experience within the renewable energy sector.

Qualifications

• 5+ years of experience in Solar PV projects.
• Ability to work in complex networking environments.
• Experience in technical support roles.

Responsibilities

• Provide technical support for Arctech's customers in the US.
• Work closely with cross-functional teams to develop solutions.
• Produce topographical slope analyses and technical documentation.

Skills

Communication

Organizational

Time Management

Education

Bachelor of Science in Civil/Structure/Mechanical/Renewable energy engineering

Tools

PV Syst

Auto-CAD

GIS software

Civil 3D

Job description

Direct message the job poster from Arctech

The ideal candidate will be responsible for confirguring our product to resolve our customers' technical issues. You will support customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities:

1. Provide technical support for Arctech’s customers (US region), ensuring a best-in-class customer experience and providing product and systems expertise to maximize customer value with the team.

2. Set-up competitor intelligence database: projects, products, supply chain

3. Work closely with cross-functional teams to to identify areas for improvement and develop solutions that enhance the product's functionality and performance to meets the customer's needs and project requirements.

4. Compile POT procedure and technical documentation during bidding stage;

5. Produce topographical slope analyses, heat map based on provided topographical contour data using GIS software and Civil 3D.

6. Interpret customer provided inputs and create optimized Tracker layouts considering boundaries, setbacks, constraints, and topography.

7. Interpret structural design information provided by internal technical team. Coordinate and consult with engineers and others on engineering details, design assumptions and resolve design or other technical queries of client.

8. Interface with outside contracted drafting teams: review and help ensure template compliance, check/redline drawings, etc. Check drawings and documents created by others for accuracy, correctness, and compliance.

9. Modify drawings per customer comments/feedback, and use customer feedback to develop drawing templates, notes, views etc.

Qualification:

1. Bachelor of Science in Civil/Structure/Mechanical/Renewable energy engineering.

2. Excellent communication, organizational, and time-management skills.

3. Ability to work effectively across multiple organizations in a fast-paced, smaller company environment.

4. Willingness to learn for projects with multiple contributors and version control.

5. Practical experiences with leading technical supporting team;

6. 5+ year of experience working for a Solar PV Project, a PV EPC (engineering-procurement-construction) company, or an independent engineering firm reviewing Solar PV Project related mechanical structures.

7. Experience in PV Syst simulations, Auto-CAD, understanding design wind speed requirements as per international codes and standards, basic electrical engineering related to solar PV projects.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Engineering

• Industries

  Industrial Machinery Manufacturing, Renewable Energy Equipment Manufacturing, and Electrical Equipment Manufacturing

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