Soka Suites - Front Desk Agent

Aimbridge-Hospitality; Irving (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Soka Suites in Irving, TX is seeking a Front Desk Agent to deliver outstanding guest service, manage check-ins/check-outs, and assist guests with requests. You will coordinate with the team to ensure smooth front desk operations and a welcoming atmosphere.

Ideal candidates have a high school diploma and familiarity with hotel management software, with strong communication and multitasking skills. This on-site role offers daily duties tied to guest satisfaction and hotel operations.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm guest service and handle check-ins/check-outs.
• Communicate clearly with guests and team.
• Resolve issues quickly and professionally.
• Manage reservations and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Hotel experience

Tools

Hotel management software

Microsoft Office

Job description

Soka Suites - Front Desk Agent Aimbridge Hospitality

Address 1711 West Royal Lane, Irving, TX, 75063, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Soka Suites - Front Desk Agent Aimbridge Hospitality