Software Trainer

Woolpert, Inc.; United States; On-site; USD 57,800 - 72,200; Full time

Benefits offered by this job

Freedom to Work program

Principal program

Flexible PTO

Career development

Job summary

Woolpert, Inc. seeks a Client Software Trainer to explain complex software concepts to a diverse audience. You will plan, prepare, and deliver effective training, including e-learning, for clients and staff.

This role requires up to 60% travel to client sites; visa sponsorship is not available, and work authorization is required in the hosting country.

Qualifications

• 2+ years of experience in training, instructional design, or related field.
• Experience training users on software applications or platforms.
• Excellent communication and presentation abilities.

Responsibilities

• Develop, plan, and prepare training content with Business Analyst.
• Provide client training on software to individuals or groups.
• Maintain LMS records and training evaluations.

Skills

Public speaking

Training delivery

Interpersonal skills

Adaptability

Communication

Education

Bachelor’s degree

Tools

MS Office Suite

LMS platforms

Job description

We seek to move the world forward through innovative thinking.

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting‑edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Position Overview

Woolpert is hiring a Client Software Trainer. This position reports to the Geospatial Team Leader and is responsible for effectively explaining the technical complexities of Client software. The trainer will plan, prepare, and research lessons for the trainees. They will explain the technical complexities of software effectively. The trainer’s audience may include people with a wide range of computer skills and educational levels.

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Work closely with the Business Analyst to develop, plan, and prepare training content.
• Provide client training on software applications on an individual or group basis.
• Maintain records for training programs, including evaluations and LMS records.
• Refine learning tools and techniques.
• Maintain client engagement during training (e.g., using visual aids, able to recognize when a group or individual is lost and needs more attention)
• Review the environment prior to training to ensure it is ready and properly configured.
• Develop and implement comprehensive e-learning strategies that cater to various learning styles and objectives.
• Participate in the creation of instructional materials (e.g., videos, quizzes, modules, simulations).
• Incorporate interactive learning methods, including gamification, scenario‑based learning, and problem‑solving activities, to enhance learner engagement.

What You Will Bring:

• 2+ years of experience in Training, instructional design, communications, or a related bachelor's degree.
• Prior training, teaching, or presentation experience.
• Experience training users in MobileAssessor, CAMACloud Suite or CAMA preferred.
• Professional, welcoming, and friendly interpersonal communication that connects with a diverse range of clientele including remote customers, in‑house management, and staff.
• Excellent communication, listening, training, and presentation skills in a dynamic environment.
• A coachable attitude with an ability to learn quickly and master/teach new training concepts.
• Proficiency using Microsoft Office Suite and/or other instructional design and development applications.
• Ability to work independently as well as in a collaborative team environment; offer constructive feedback and direction to support goals.
• Comfortable talking in front of a group as well as one‑on‑one with an individual.
• Proven ability to engage clients during training.
• Travel up to 60% as needed to client sites.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest‑growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Base pay offered may vary depending on job‑related knowledge, skills, and experience.

Pay Range: $57,800 — $72,200 USD

Woolpert is an equal‑opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.