Software Systems Service Desk Engineer

ZipRecruiter; North Charleston (SC); On-site; USD 67,000 - 123,000; Full time

Job summary

An established industry player is seeking a Software Systems Engineer to support its Navy operations in North Charleston. This role involves extensive application configuration and requires a strong understanding of n-tier Enterprise applications. You'll be part of a dynamic team, providing critical technical assistance and support to ensure the success of the Distributed Common Ground System. With opportunities for travel and hands-on experience with cutting-edge technology, this position is perfect for someone passionate about intelligence and surveillance systems. Join a mission-driven organization and make a difference in national security.

Qualifications

• 2+ years of experience or 5+ years direct experience with DCGS-N.
• Experience in concept definition for software information systems.
• Familiarity with Windows and Unix operating systems administration.

Responsibilities

• Participate in software and hardware investigations during the transition period.
• Provide Technical Assistance reports for support to DCGS-N customers.
• Support DCGS-N assessments and inspections.

Skills

GALE

GCCS-J/M

iStore

CGS

SocetGXP

Cedalion

Java/J2EE

Oracle

Basic networking

Intel operations

Education

Bachelor's degree in Computer Science

BSEE or BSSE

Tools

Blade Servers

Solaris 10

MS Windows XP

Windows Server 2003

Job description

Job Description

Description

Leidos has an opening for a Software Systems Engineer in support of the DCGS-N Help Desk in North Charleston, SC.

Seeking a Software Systems Engineer supporting the Distributed Common Ground System, Navy (DCGS-N) Family of Systems (FoS) Help Desk, which includes all Afloat and Ashore DCGS-N INC 2 Systems, the Joint Concentrator Architecture (JCA), Joint Tactical Terminal-Maritime (JTT-M), and systems in development such as DCGS-N Ashore Systems (DAS). DCGS-N is the Navy's premier Intelligence, Surveillance and Reconnaissance (ISR) processing system.

The DCGS-N Help Desk provides hardware, GCCS-M/J and GALE software, and operational support to DCGS-N Customers 24 hours by 7 days a week.

The Position will involve extensive application configuration, and candidates should possess an administrator-level understanding of n-tier Enterprise applications (db, app server, client) architecture/management as well as the capacity to follow detailed installation procedures

PRIMARY RESPONSIBILITIES:

• Participate in software and hardware investigations resulting from issues identified in reported trouble calls during the transition period.
• Provide Technical Assistance (TA) reports for all support provided to DCGS-N FoS Help Desk Customers. Support program management integration, systems engineering, and testing to resolve system CASREP issues. This may include CONUS and OCONUS travel to both shore and ship sites to support urgent operational requirements.
• Provide installation support to the DCGS-N ISEA for the DCGS-N.
• Support DCGS-N FoS assessments to include shore and afloat sites to conduct Deploying Group Systems Integration Testing (DGSIT), Command, Control, Communications, Computers and Combat Systems Readiness Assessments (C5RA), Combat Systems Readiness Assessment (CSRA), and Inspection and Survey (INSURV) inspections.
• Work as a "generalist" on a team responsible for development and integration of current and future DCGS-N system builds.

BASIC QUALIFICATIONS:

• Experience with at least one of the following: GALE, GCCS-J/M, iStore, CGS, SocetGXP or Cedalion.
• Bachelor's degree in Computer Science or relevant field, BSEE, BSSE or comparable experience with 2+ years of overall related experience or 5+ years direct experience with DCGS-N.
• 4+ years of experience with mission operations and elicitation of analytic needs in the intelligence arena.
• Experience in concept definition for software information systems.
• Familiarity with both Windows and Unix operating systems administration in a heterogeneous environment is also needed to succeed in this assignment.
• Ability to travel up to 35% including possible underway periods onboard U.S. Navy ships.
• Currently possess an active Secret clearance and be able to be approved to a TS/SCI and must meet the requirements of DCID 6/4.
• IAT II qualified in accordance with DoD 8570.1m.
  Minimum of IAT II Certifications to meet DoD 8570.1M compliance: CompTIA A+, CompTIA Security+ and S CompTIA Server+/and accreditation in Windows, Unix, Linux or Solaris operating systems

QUALIFICATIONS:

• Experience with Blade Servers.
• Experience in a Solaris 10, MS Windows XP, Windows Server 2003 environment.
• Previous experience with Java/J2EE, Oracle and experience in a COMPOSE Environment.
• Ability to work effectively in a team environment with other highly skilled individuals.
• Intelligence, Surveillance and Reconnaissance or Distributed Common Ground Station background.
• Basic networking experience and Intel operations (CGS, JMPS, CVIC systems).
• Excellent written and oral communication skills.

Original Posting:March 24, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $67,600.00 - $122,200.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.