Software Specialist - South Florida State College

South Florida State College; Avon Park (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

South Florida State College seeks an experienced administrator to manage enterprise software tools (ERP, HRIS, SIS, CRM, LMS) and ensure end-user security. The role provides customer-centric support, analyzes operational procedures, and maintains access controls across Banner, BDMS, and Degree Works systems.

The position requires collaboration with IT leadership and end-users to optimize processes, reports, and documentation while adhering to college policies and laws.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field with three years of full-time related experience.
• IT certifications may substitute for experience as listed.

Responsibilities

• Maintains enterprise level software tools (ERP, HRIS, SIS, CRM, LMS) including end-user security.
• Provides customer-centric support, problem determination, and procedure assistance for enterprise tools.
• Reviews and manages employee software access privileges and security protocols.
• Acts as liaison for end-users to automate, maintain, and optimize processes and reports.

Skills

Security protocols

End-user support

Documentation

Process improvement

Communication

Education

Bachelor's in CS/IT

IT certifications

Associate degree + 5 years experience

Tools

Banner Student (SIS)

Banner HR/Finance (ERP)

BDMS (Document Management)

Degree Works & Evisions (Argos, MAPS, Form Fusion)

SharePoint

ERP reporting tools

Job description

South Florida State College is an open-access, higher education institution dedicated to providing a learning-centered environment through quality programs, training, and services. Working in partnership with organizations and communities, the college provides leadership and a comprehensive range of opportunities for the educational, cultural, and economic development of the service district.

SFSC is proud to be tobacco-free.

Job Description:

Full-time, year-round position for administration of enterprise level software tools.

Duties and Responsibilities:

• Maintains enterprise level software tools (ERP, HRIS, SIS, CRM, and LMS) including end-user security. This includes but is not limited to: Banner Student (SIS), Banner HR and Finance (ERP), BDMS (Document Management), Degree Works and Evisions tools (Argos, MAPS, Form Fusion.
• Provides customer-centric support, problem determination, research, and assistance with operational procedures for enterprise level software tools and related systems.
• Reviews all requests to modify employee software access privileges.
• Acts as liaison for end-users in automating, maintaining, and optimizing processes and reports to achieve College operational goals.
• Provides documentation and assistance to the College users of new and existing software as necessary.
• Establishes and maintains software security protocols for application software systems as it relates to system access and related single-sign connections to systems and to third-party applications.
• Assists in the maintenance of the Banner Self-Service site and the College portal (Sharepoint).
• Provides documentation and assistance to the College users of new and existing software as necessary.
• Performs other programming, modification and application security duties as necessary.
• Contributes to unit planning, assessment, and college institutional effectiveness efforts.
• Acts in accordance with local, state, and federal laws/regulations as well as College policies and procedures.
• Performs other duties as assigned.

Requirements:

Educational:

Bachelor's degree from an institutionally accredited organization in Computer Science, Information Technology or related field and three (3) years of full-time experience related to job functions required.
OR
Information Technology certifications (please list on application) and five (5) years of full-time experience related to job functions required.
OR
Associate degree from an accredited institution in Computer Science, Information technology or related field and five (5) years of full-time experience related to job functions required.
(Any appropriate combination of relevant education, experience, and/or certifications may be considered.)

Experiential:

Professional work experience with one or more of the following preferred: Banner, Oracle, SQL, Argos, or other ERP reporting tool.

Additional Information:

Classification:Professional Staff, Level II

Reports To:Director, Information Technology and Analysis

Posting Date:August 7, 2026

Application review begins: September 3, 2026

SOUTH FLORIDA STATE COLLEGE IS AN EQUAL ACCESS/EQUAL OPPORTUNITY INSTITUTION

Applicants with disabilities who need assistance in the application or hiring process should contact: Human Resources, 863-784-7132, or send written request to: