SOFTWARE SALES OPERATIONS SPECIALIST

Kambrian Corporation; La Puente (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Profit sharing

Job summary

Kambrian Corporation, a high-growth IT VAR serving business and public sector clients, seeks an enthusiastic IT Operations Specialist. You will blend customer focus with technical insight to support IT projects, vendor interactions, and learning opportunities.

Ideal candidates will have 3+ years in IT, strong communication, and the ability to manage multiple tasks while collaborating with internal teams to drive successful outcomes.

Qualifications

• Three+ years of IT experience with customer-facing and technical support.
• Basic knowledge of Windows Server and Microsoft 365 environments.
• Willingness to learn new technologies such as AI and cybersecurity.

Responsibilities

• Maximize profits and win bids using business context and IT know-how.
• Communicate clearly with customers and understand IT/business requirements.
• Coordinate among customers, distributors, and OEMs to resolve issues.

Skills

Communications

Problem solving

IT experience (3+ yrs)

Multi-tasking

Flexibility

Self-learning

Tools

Quotewerks

QuickBooks

CRM tools

Intune

Office 365

Windows Server

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Profit sharing

Kambrian Corporation is a high-growth IT VAR (value-added reseller) to business and public sector customers providing software, software, and services solutions. We are looking for an enthusiastic and motivated IT Operations Specialist with intellectual capacity. This position provides excellent learning and professional growth opportunities. The ideal candidate would be someone with both customer and technical skills to help grow our business. An ideal candidate is someone who loves working with technologies, customers, vendors and peers.

Responsibilities

• Use business acumen to maximize profits and win bids
• Be responsive to customers in clear and prompt communications and understand customer’s IT and business requirements
• Ability to drive communications and solve issues with multiple parties, customers, distributors, and OEM/software publishers
• Deliver quality quotes and process orders efficiently
• Respond to RFP with proposals showing attention to details in documents and pricing
• Ability to understand complex BoM (Bill of Material) like hardware configurations (HPE, Cisco and others) or software licensing models and catch errors
• Ability to communicate Kambrian value propositions with external customers/OEM to win business
• Take OEM or software publisher training as needed enhance IT knowledge to help customers
• Help out on internal IT projects as needed
• Assist with marketing team as needed

Goals

• Revenue and profits targets
• Develop new accounts
• Achieve high customer satisfaction with customers and OEM/software publishers
• Get referrals from distributors and OEM/software publishers

Minimal technical knowledge required or preferred

• Microsoft technologies, Basic Windows Server, Microsoft Office 365, Intune
• Quickbooks preferred; Quotewerks (quoting software); CRM tools

Skills and Experience requirements

• Communications skills, maturity, and professionalism
• Self-learner, problem solver interested in learning new technologies like AI and cyber security
• Flexibility to take on new tasks and pivot
• Ability to deal with complexity in technologies or deliverables
• Ability to multi-task and prioritize to maximize efficiency
• Prior work experience in IT for at least three years

Salary

Commensurate with experience.