Software Reliability Engineer

Lab37; Pittsburgh (Allegheny County); On-site; USD 158,000 - 218,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability

401(k)

Health Savings Account (HSA)

Flexible Spending Accounts (Healthcare

Discretionary vacation days

8 paid holidays per year

Job summary

Lab37 Robotics in Pittsburgh is seeking an experienced software engineer to design, develop, and maintain tests and testing infrastructure for robotic systems. You will write C++ and Python tooling to support testing, validation, and debugging across our platforms, and investigate failures to improve performance.

You will work with cross-functional teams, own testing at module and system levels, and help ensure reliability in real-world environments.

Qualifications

• Strong C++ programming skills with production code experience.
• Proficiency in Python and scripting to automate workflows, analyze logs and telemetry.
• Strong debugging and problem-solving skills to investigate complex system behaviors.
• Experience developing and executing tests at module and system levels, including automated tests.
• Solid Linux, Git, and debugging tool fundamentals.

Responsibilities

• Design, develop and maintain tests and testing infrastructure for robotic systems.
• Investigate software failures, troubleshoot complex system behaviors, identify root causes to improve performance.
• Write and enhance C++ and script code to support testing, validation, and debugging across robotic systems.
• Analyze system metrics, logs, and production data to identify trends and edge cases for improvements.
• Collaborate with cross-functional teams to improve software quality and testing processes for reliable robot performance.

Skills

Memory management

Data structures

Concurrency

Debugging

Testing experience

Ownership & communication

Tools

C++

Python

Linux

Git

Job description

Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.

What you’ll do

• Design, develop and maintain tests and testing infrastructure to improve the reliability and performance of our robotic systems.
• Investigate software failures, troubleshoot complex system behaviors, and identify root causes to improve overall robot performance.
• Write and enhance C++ and script code to support testing, validation, and debugging across robotic systems.
• Analyze system metrics, logs, and production data to identify trends, uncover edge cases, and drive continuous improvements.
• Collaborate with cross-functional engineering teams to improve software quality, strengthen testing processes, and ensure our robots perform reliably in real-world environments.

What we are looking for

• Strong C++ programming skills, with experience reading, debugging, and modifying production code, including an understanding of memory management, data structures, and concurrency.
• Proficiency in Python and scripting languages to automate workflows, analyze logs and telemetry, troubleshoot issues, and develop testing tools.
• Strong debugging and problem-solving skills, with the ability to investigate complex system behaviors, identify root causes, and use data to drive technical decisions.
• Experience developing and executing tests at both the module and system level, including automated testing, failure scenarios, and regression testing.
• Solid software development fundamentals, including Linux, Git, and debugging tools, combined with strong ownership, communication skills, and the ability to work independently in a fast-paced environment.

Strong Plus

• Experience working with robotics, embedded systems, or software that interacts with physical hardware, including hardware-in-the-loop testing, simulation, or debugging timing-related issues.
• Experience with production systems, data analysis, and observability tools (e.g., Grafana, Hex, Superset), including troubleshooting intermittent failures and improving system reliability.
• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $158,000 - $218,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year

Benefits are subject to change at the company's discretion.

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