Software Relationship Manager

Global Payments; Arizona; Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Paid time off

Retirement options

Gift matching

Volunteer days

Job summary

Global Payments is seeking a Software Relationship Manager to prospect, present, and close Heartland POS solutions for small and mid-sized merchants. You will work with the District Manager to set client appointments, conduct in-person or remote demonstrations, and advance the CRM-based sales process using Atlas and Salesforce.

The role requires field travel around the local area, a strong hunter mentality, and the ability to build lasting client relationships.

Qualifications

• Strong prospecting, communication, presentation, and networking abilities.
• Ability to close deals in a fast sales cycle with merchants.
• Excellent professional demeanor and integrity.
• Self-motivated hunter with a sense of urgency and sales talent.

Responsibilities

• Close sales of business solutions with merchants in the area.
• Set appointments with business owners via network and referrals.
• Conduct scheduled visits, uncover needs, and present Heartland POS solutions.
• Train with District Manager on short-cycle sales and CRM use Atlas and Salesforce.

Skills

Prospecting

Communication

Presentation

Networking

Hunter

Teamwork

Urgency

Cold-calling

Industry knowledge

Education

High school diploma/GED

Tools

Atlas

Salesforce

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Heartland. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together.

Job Summary

Responsible for prospecting and running Heartland Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director.

Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Heartland products and services, and maintaining regular communication with the Point of Sale District Manager.

Job Duties

Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Heartland Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.

Additional Responsibilities

• Responsible for prospecting new clients.
• Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
• Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota.
• Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
• Attend weekly team meeting and weekly one-on-one with leader.
• Additional responsibilities may be assigned as needed.

Desired Skills & Capabilities

• Excellent prospecting, communication, presentation, and networking skills
• Works well independently and as part of a team
• Incentive-driven sales “hunter”
• Professional demeanor and impeccable integrity
• High sense of urgency and innate sales talent
• Enjoys cold-calling and speaking with people face to face
• Knowledge of Restaurant and/or Retail industry is a plus

Minimum Qualifications

• 18 years of age or older
• This position requires regular short distance travel to visit client sites
• Live in area relative to job posting location
• Ability to be in the field, a minimum of 75% of the time

Preferred Qualifications

• High school diploma/GED
• At least two years of relevant experience

Benefits

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Compensation

• Base Salary: $50,000
• Residual Income: Keep earning from your hard work
• Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.
• Annual On-Target Earnings (OTE): $100,000+
• Your total compensation will depend on your skills, performance, and location.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer.

Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Accommodations

Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

Other Information

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.