Software Quality Assurance Analyst

Ninth Brain; Michigan; Hybrid; USD 60,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company  匹

Parental Leave

Disability Insurance

Life Insurance

Paid holidays & PTO

Remote work stipend for internet/phone

Weekday schedule; travel when needed

In-person quarterly outings

Job summary

Ninth Brain is seeking a QA Software Analyst to ensure the quality and reliability of our software solutions. This remote role, based in Michigan, requires attendance at quarterly in-person team meetings and events.

You will develop test plans, execute manual and automated tests, collaborate with cross-functional teams, and drive QA improvements. A 2–4 year QA background, strong testing skills in .NET, and remote-work experience are expected.

Qualifications

• Bachelor’s degree in CS/IT or related field (or equivalent).
• 2–4 years of software testing/QA experience.
• 6+ months of remote work experience.
• Knowledge of QA methodologies and testing types.
• Experience gathering requirements to define testing objectives.
• Proficiency in debugging and troubleshooting.
• Familiarity with Agile methodologies.
• Experience testing in the .NET framework.
• Understanding of DevOps practices in SDLC.
• Detail-oriented with a focus on quality.
• Strong problem-solving and collaboration skills.
• Excellent analytical and communication skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Develop and execute comprehensive test plans, cases, and scripts.
• Collaborate with Project Managers, Developers, and Designers for requirements and integration.
• Identify, document, track defects, and coordinate with development teams to resolve issues.
• Continuously improve QA processes by adopting industry best practices.
• Provide clear testing reports including severity and impact.
• Ensure final product aligns with client expectations and UX goals.

Skills

QA methodologies

Testing types

Agile

DevOps

Debugging

Communication

Education

Bachelor’s degree in Computer Science/IT

Tools

Jira

Postman

Hoppscotch

Playwright

.NET testing framework

Job description

*This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered.*

This position is fully remote; however, candidates must be available to attend in-person quarterly team meetings and company events.

Join Our Team as a QA Software Analyst at Ninth Brain!

Competitive salary $60,000- $68,000

Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.

As a QA Software Analyst, you will:

• Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
• Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
• Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
• Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
• Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.

If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

Primary Responsibilities:

• Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.
• Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
• Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
• Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.

What's required...

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 2-4 years of experience in software testing or quality assurance
• 6 + months of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of DevOps practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure

Even better, if you have..

• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test automation tool (e.g. Playwright)

What you'll get...

• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely
• Monday to Friday schedule except when traveling for tradeshows
• Work from the comfort of your home office
• Stay connected with the team via phone, Zoom chat, and scheduled meetings
• Fun in-person company quarterly outings

Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.