Software QA Engineer L4

Frontdoor, Inc.; Idaho; On-site; USD 103,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Employee stock purchase plan

Job summary

Frontdoor, Inc. is seeking a Quality Engineer to ensure high quality and performance of products. You will collaborate with Product Managers and Developers, design and execute test cases, and maintain automation frameworks. The ideal candidate has 5+ years of experience in functional testing, UI automation, and API testing, along with strong communication skills. The offered salary range is $103k to $120k, complemented by comprehensive health benefits and incentives.

Qualifications

• 5+ years of relevant experience required.
• Strong interpersonal and communication skills.
• Ability to work effectively both independently and in a team.

Responsibilities

• Design, develop, maintain, and execute test cases.
• Analyze software issues and develop automated tests.
• Communicate testing metrics and insights to stakeholders.

Skills

Functional Testing

UI Automation

API Testing

Database Skills

Automation Frameworks

Programming Skills

Software Test Life Cycle

Communication

Team Collaboration

Performance Testing

Education

Bachelor’s degree in Computer Science or related field

Master’s degree

Tools

JIRA

XRAY

LambdaTest

Applitool

Kafka

Splunk

Snowflake

Postman

Job description

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre‑qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting‑edge, one‑stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre‑qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Our Quality Engineers (QEs) collaborate closely with Product Managers and Developers to understand product features, technical implementation, and ensure our sites, products, and platforms consistently deliver exceptional quality and performance.

The ideal candidate is results‑driven, possesses strong interpersonal and communication skills, and can work effectively both independently and within a team. This role demands someone passionate about raising the bar for QE practices and establishing high‑quality testing standards across the organization.

• Design, develop, maintain, and execute smoke, regression, functional, and performance test cases, ensuring full traceability to business requirements and technical specifications. Analyze software internals, debug issues, review logs, and develop automated tests using appropriate scripting and automation tools. Continuously introduce new ideas, tools, and innovations to improve testing efficiency and effectiveness. Regularly communicate testing metrics and insights to stakeholders. Demonstrate strong understanding of the Software Test Life Cycle (STLC) and Defect Life Cycle. Maintain and enhance the automation framework, including test data management. Collaborate effectively as a team player, supporting and mentoring peers when needed.

Tools

• JIRA for Defect Management
• XRAY for Test Management
• LambdaTest for device cloud
• Applitool or any other UI/UX design automation tool
• Kafka, Splunk or snowflake expertise for test data verification
• Postman for API testing and automation

Qualifications

Required Skills:

• Functional Testing: Strong experience in writing, maintaining, and executing functional test cases.
• UI Automation: Expertise in creating and managing UI automation frameworks (ex. Selenium).
• API Testing: Proficiency in testing and automating ReactNative or REST APIs and Protobuf services.
• Database Skills: Hands‑on experience with SQL and database testing (ex. Mongo, Oracle).
• Automation Frameworks: Ability to build test automation frameworks and CI/CD pipelines from scratch (ex. Gitlab, Github).
• Programming Skills: Strong problem‑solving skills and experience coding in languages such as Java, JSON, JavaScript, Playwright.
• Software Test Life Cycle: In‑depth understanding of test and defect life cycles.
• Communication: Ability to convey testing metrics and insights effectively to stakeholders.
• Team Collaboration: A team player who thrives in collaborative environments.

Preferred Skills:

• Experience with Performance Testing and/or DevOps practices.

Minimum Education, Licensure and Professional Certification requirements

Bachelor’s degree in Computer Science or related field required, Master’s degree preferred.

Minimum Experience required

5+ years of relevant experience required.

Other / State Specific

Salary range: $103k to $120k, actual base pay will depend on skills, qualifications, responsibilities, experience, and location. Additional rewards and incentives may be available. Benefits include health, wellbeing and financial components such as insurance for medical/pharmacy, dental, vision, life, and disability; weight loss and smoking cessation programs; matching 401(k) and participation in employee stock purchase plan.