Software Project Manager

Motorola Solutions; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a highly accomplished Project Manager to lead complex cross-functional SaaS deployments within the Cloud Services Software team in the U.S. You will own project plans, drive on-time delivery, and manage risk across matrixed organizations and customers.

The role requires excellent communication, leadership, and documentation skills, with 3+ years in SaaS project management, agile experience, and familiarity with public safety customers.

Qualifications

• 3+ years of Project Management experience with SaaS solutions.
• Bachelor's degree required; Master's degree is a plus.
• Experience leading agile projects in a matrixed organization.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Own the Project Plan and manage it using automated tools and processes.
• Drive On-Time Delivery with launch plans, milestones, resources, and dependencies across cross-functional teams.
• Mitigate risk, escalate issues, and implement corrective actions throughout project life cycles.
• Lead implementation and hand-off to Support and Success teams.

Skills

Project management

SaaS

Agile methodologies

Stakeholder management

Cross-functional leadership

Education

Bachelor's Degree

Master's Degree (plus)

Tools

Monday.com

Salesforce

Zendesk

Job description

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Community & Intelligence (Cloud Services)

Cloud Services Software team is responsible for managing complex, high-stakes deployments of integrated Motorola Solutions' SaaS products to seamlessly meet critical customer needs.

Job Description

We are seeking a highly accomplished and results-driven Project Manager to lead complex, cross-functional product deployment projects. The ideal candidate is an expert in project management with proven communication and leadership skills, capable of driving multiple simultaneous business projects towards aggressive delivery goals. This role is instrumental in identifying potential project breakdowns, implementing corrective changes, and proactively finding creative solutions to constraints to ensure successful, on-time project completion. This role requires exceptional skill in navigating a highly matrixed internal organization and coordinating with complex customer organizations to ensure successful, on-time delivery.

Key Responsibilities and Impact

Project Leadership & Delivery

• Own the Project Plan- Write, manage, implement, and continuously measure the project plan utilizing automated project management tools and processes.
• Drive On-Time Delivery-Build, maintain, and communicate comprehensive project launch plans, meticulously tracking deliverables, milestones, resource allocation, and dependencies across all cross-functional teams.
• Mitigate Risk & Escalate- Proactively anticipate issues, explore contingency plans, and provide effective escalation management throughout all phases of key projects.
• Lead Implementation- Be fully accountable for the successful implementation and professional hand-off of the solution to the long-term Support and Success teams.

Stakeholder & Customer Management

• Primary Liaison- Serve as the central point of contact for customers, channel partners, subcontractors, and internal staff for project-related matters.
• Status & Reporting - Establish and maintain contact with customers and internal stakeholders, providing regular, transparent, and concise status updates.
• Meeting Facilitation - Organize and facilitate effective meetings with both internal and external customers to drive decision-making and ensure the achievement of project goals, milestones, and deadlines.
• Negotiation & Influence - Leverage excellent interpersonal and negotiation skills to navigate organizational complexity, influence stakeholders, and ensure project success.

Strategic Planning & Process Improvement

• Business Acumen - Understand and articulate the business and financial implications of all project decisions and outcomes.
• Process Enhancement - Collaborate with provisioning and product teams to develop and enhance tools, processes, and methodologies that improve collaboration, reduce redundancy, and ensure overall project success.
• Risk Analysis - Perform detailed analyses of program data, provide ongoing assessment of project risks, and recommend data-driven solutions to customers and management. Prepare comprehensive action plans to resolve issues that could severely impact project achievements.

Qualifications

• At least 3 years of Project Management experience working with SaaS solutions.
• Bachelor's Degree; Master's Degree is a plus.
• Demonstrated experience successfully navigating and leading agile projects within a highly matrixed organizational structure.
• Excellent verbal, written, and presentation skills, with the ability to communicate the 'big picture' strategy while building trust with leaders cross-departmentally.
• Proficient in developing project documentation and experienced with cloud-based document management systems.
• Experience with Public Safety communications systems, understanding of local public safety customers (police, fire, EMS) is a significant plus.
• PMP, PMP-ACP, or equivalent agile certifications are highly desirable.
• Monday.com, Salesforce, or Zendesk experience is a plus.

Target Base Salary Range: $80,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-RS1

Basic Requirements

• Bachelor's degree
• At least 3+ years of experience working with SaaS solutions.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.