Software Manual Test Analyst

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Socket.dev is seeking a Software Manual Test Analyst to support QA across web, mobile, API, and end-to-end systems. This role will design, execute, and maintain manual test cases to validate functionality, usability, stability, and system behavior in diverse environments.

The ideal candidate has 2+ years of hands-on manual testing experience, strong analytical and troubleshooting skills, and the ability to validate complex workflows with multiple integrations.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 2+ years of hands-on experience in software manual testing.
• Experience in testing web and mobile applications.
• Experience executing API and end-to-end system testing.
• Strong understanding of software testing methodologies and defect lifecycle management.
• Experience with test management and defect tracking tools such as Jira, TestRail, Zephyr, or similar.
• Basic SQL skills for data validation and testing activities.
• Strong analytical, troubleshooting, and problem-solving skills.
• Attention to detail and the ability to validate complex workflows.
• Ability to communicate effectively in a global engineering environment, including technical discussions, collaboration, and reporting.

Responsibilities

• Design, execute, and maintain manual test cases and test scenarios based on product requirements and user workflows.
• Perform functional, regression, integration, smoke, sanity, exploratory, and end-to-end testing.
• Validate web applications, mobile applications, APIs, and integrated system workflows.
• Execute testing activities involving hardware-integrated or connected systems when needed.
• Identify, document, track, and retest software defects.
• Collaborate closely with QA engineers, developers, product managers, cross functional, and support teams to resolve issues.
• Validate system behavior across different devices, operating systems, browsers, and environments.
• Review product requirements, specifications, and workflow to identify gaps, inconsistencies, and testability concerns early in the development lifecycle.
• Support production sanity testing and release readiness activities.
• Create and maintain clear test documentation and defect reports.
• Assist with troubleshooting and reproducing customer-reported issues.

Skills

Manual testing

Analytical

Troubleshooting

Attention to detail

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

TestRail

Zephyr

SQL

Job description

Software Manual Test Analyst

Position Summary

We are looking for a Software Manual Test Analyst to support quality assurance activities across web, mobile, API, and end-to-end integrated systems. This role will work closely with QA engineers, developers, product managers, and cross-functional teams to validate functionality, usability, stability, and system behavior across different environments. The ideal candidate has strong manual testing experience, attention to detail, good troubleshooting skills, and the ability to validate complex workflows involving multiple systems and integrations.

Responsibilities

• Design, execute, and maintain manual test cases and test scenarios based on product requirements and user workflows
• Perform functional, regression, integration, smoke, sanity, exploratory, and end-to-end testing
• Validate web applications, mobile applications, APIs, and integrated system workflows
• Execute testing activities involving hardware-integrated or connected systems when needed
• Identify, document, track, and retest software defects
• Collaborate closely with QA engineers, developers, product managers, cross functional, and support teams to resolve issues
• Validate system behavior across different devices, operating systems, browsers, and environments
• Review product requirements, specifications, and workflow to identify gaps, inconsistencies, and testability concerns early in the development lifecycle
• Support production sanity testing and release readiness activities
• Create and maintain clear test documentation and defect reports
• Assist with troubleshooting and reproducing customer-reported issues

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
• 2+ years of hands-on experience in software manual testing
• Experience in testing web and mobile applications
• Experience executing API and end-to-end system testing
• Strong understanding of software testing methodologies and defect lifecycle management
• Experience with test management and defect tracking tools such as Jira, TestRail, Zephyr, or similar
• Basic SQL skills for data validation and testing activities
• Strong analytical, troubleshooting, and problem-solving skills
• Attention to detail and the ability to validate complex workflows
• Ability to communicate effective in a global engineering environment, including technical discussions, collaboration, and reporting

Preferred Qualifications

• Experience in testing integrated systems involving hardware devices or IoT platforms
• Familiarity with API testing tools such as Postman or Swagger
• Exposure to automation testing frameworks and methodologies
• Experience validating cloud-based or distributed systems
• Experience working with AI/ML-enabled systems
• Experience with web or mobile automation