Software Engineering SMTS

Salesforce, Inc.; Seattle (WA); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce, Inc. is seeking an engineer for the Product Core team to own end-to-end initiatives from design to production, shaping architecture, writing substantial production code, and mentoring teammates.

You will build meeting booking, calendaring, routing, and workflow experiences, integrate with CRM and marketing platforms, and develop public APIs and webhooks to extend the product. The role emphasizes reliability, security, and scalability, with AI-assisted capabilities for meeting prep

Qualifications

• Independent delivery of complex SaaS capabilities from design through launch and operation.
• Strong full-stack skills with backend systems, APIs, and data models.
• Experience building or operating integrations with complex third-party platforms.
• Sound judgment around reliability, data integrity, and security.
• Ability to lead architecture and code reviews and mentor others.

Responsibilities

• Lead complex product initiatives from ambiguous problems to design, implementation, launch and ownership.
• Build meeting booking, calendaring, routing, and workflow experiences affecting conversion and revenue.
• Develop integrations with CRM, marketing automation, sales engagement, and data-enrichment platforms.
• Create intuitive public APIs and reliable webhooks for customers and partners.
• Design for third-party systems: API limits, OAuth, data inconsistencies, retries, and partial failures.
• Advance AI-assisted capabilities like meeting prep and explanations of product behavior.
• Improve scalability, observability, security, and supportability of critical production systems.
• Raise the engineering bar through leadership, reviews, and mentorship.

Skills

Full-stack development

Backend systems

APIs

Relational data models

Background processing

Integration with third-party platforms

Reliability & security

Debugging

Technical leadership

Ambiguity to clarity

Product-minded UX

Modern web frameworks

Tools

Public APIs

Webhooks

OAuth

Calendaring integrations

CRM integrations

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES*

Engineering at Qualified is a high-ownership, high-velocity environment where engineers ship customer-facing product to real enterprises at scale. We're building at the frontier of AI + product: developing agentic software and embedding AI directly into our platform, using modern toolchains and processes that help engineers move faster while staying focused on high-impact problem solving.

Following our acquisition by Salesforce, we continue to operate with the pace and ownership of a startup—backed by the distribution, resources, and long-term runway of a global enterprise. Engineers have true end-to-end ownership from idea to production: scoping, implementation, testing, deployment, monitoring, and iterative improvement based on real customer feedback, without layers of approvals slowing you down.

The Role

Product Core builds the foundational product systems everything depends on: identifying prospects, scheduling and routing meetings, synchronizing data with calendars and go-to-market platforms, executing workflows, and supporting enterprise authentication. We also enable customers and partners to extend the product through public APIs, webhooks, and custom integrations. These capabilities power critical parts of the customer journey and have a meaningful impact on conversion, revenue, and customer trust.

The team also builds the data, context, and execution capabilities behind our agentic product experiences, including meeting preparation, routing investigation, and product explainability.

As an engineer on Product Core, you'll operate as a technical leader: leading complex initiatives from early design through production, shaping architecture, writing substantial production code, influencing technical direction, and helping other engineers do their best work.

What You'll Do

• Lead complex product initiatives from an ambiguous problem through technical design, implementation, launch, and ongoing ownership
• Build reliable meeting-booking, calendaring, routing, and workflow experiences that directly affect customer conversion and revenue
• Build and evolve integrations with CRM, marketing automation, sales engagement, collaboration, calendaring, and data-enrichment platforms
• Build intuitive public APIs and reliable webhooks that let customers and partners extend the product
• Design for the realities of third-party systems: API limits, OAuth credentials, inconsistent data, retries, synchronization, and partial failures
• Advance AI-assisted capabilities such as meeting preparation, routing investigation, and explanations of product behavior
• Improve the scalability, observability, security, and supportability of critical production systems, and own difficult customer issues to their root cause
• Raise the engineering bar through technical leadership, design and code reviews, and mentorship

Who You Are

• A track record of independently delivering complex SaaS capabilities from design through launch and ongoing operation
• Strong full-stack skills, with particular depth in backend systems, APIs, relational data models, and background processing
• Experience building or operating integrations with complex third-party platforms
• Sound technical judgment around reliability, data integrity, security, and incremental system evolution
• Excellent debugging skills across application, integration, and data boundaries
• Demonstrated technical leadership: you influence architecture and execution beyond your immediate workstream
• Comfortable operating in ambiguity and driving clarity: you can frame problems, propose solutions, and align others
• Product-minded: you care about UX and customer outcomes, not just implementation
• Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)

Nice To Have

• Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products
• Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency
• Experience with enterprise identity systems such as SSO, SAML, or SCIM
• Experience building production AI or LLM applications, agent tooling, or explainability features

Why Join Qualified

• Own systems that move revenue: Meeting booking, routing, and workflows sit directly in the customer conversion path. When they get better, customers win more deals.
• Integration problems with real depth: OAuth, webhooks, rate limits, sync, and partial failure: the hard, interesting problems of connecting enterprise systems at scale.
• AI as a core product surface: Advance the context and execution layer behind Piper's agentic experiences, from meeting preparation to product explainability.
• High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.