Director, Product Management - Qualified Platform Core

salesforce.com, inc.; San Francisco (CA); On-site; USD 197,000 - 345,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision insurance

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase plan

Job summary

Salesforce is seeking a product leader to own and scale Qualified integrations, APIs, and data synchronisation across customer systems. You will own the enterprise APIs, webhooks, and the Model Context Protocol server that external systems and agents call, ensuring accurate data propagation and secure access.

You will drive the roadmap for connecting revenue, marketing, and content stacks, with a strong technical foundation and experience in B2B SaaS ecosystems.

Qualifications

• 3-5+ years in product management and ownership of a platform or integrations surface in B2B SaaS.
• Experience building and maintaining connectors to external systems and APIs.
• Technical foundation for discussing API design, sync semantics, and authentication.

Responsibilities

• Own how Qualified connects to the customer's revenue, marketing, and content stacks.
• Own the enterprise APIs, webhooks, and the Model Context Protocol server used by external systems and agents.
• Own the engine that pushes data out to connected systems and keeps fields correct across them.
• Own Qualified Meetings: the booker, calendar syncs, routing, and queues.
• Own identity and access: provisioning, single sign-on, and the controls enterprise security teams check before they buy.

Skills

Product management

B2B SaaS integrations

API design

Job description

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

Piper runs inside a customer's existing systems. This role owns everything that connects Qualified to them. The Salesforce integration. The marketing and sales tools customers already use. The APIs and the Model Context Protocol server that other systems and agents call. The engine that pushes data back out and keeps it current. Meeting booking, and the identity and access layer that enterprise security teams review during procurement.

The active roadmap sits in a few areas, and your job is to know which ones, invest there, and keep the rest running.

What You'll Actually Be Doing

• Own how Qualified connects to the customer's revenue, marketing, and content stacks.
• Own the programmatic surface: the enterprise APIs, webhooks, and the Model Context Protocol server that external systems and agents build against.
• Own the engine that pushes data out to connected systems and keeps fields correct across them.
• Own Qualified Meetings: the booker, calendar syncs, routing, and queues.
• Own identity and access. Provisioning, single sign-on, and the controls enterprise security teams check before they buy.

You're Our Person If...

• You have 3-5+ years in product management, and you've owned a platform or integrations surface in B2B SaaS, not a single feature area inside a bigger product.
• You know third-party integrations from the inside. You've built and maintained connectors to systems you don't control, worked around their quirks, and kept sync correct when the source schema changed under you. Salesforce depth counts for a lot here, since that's what our customers run on.
• You have a real technical foundation. You can hold your own with engineers on API design, sync semantics, and authentication, and a coding or implementation background is a plus.
• You can run a broad surface without drowning in it. You're disciplined about where your attention goes, and you leave working things alone.
• You bring your own view of where the platform should go, and you'll argue for it.

Even Better If...

• You've worked in the Salesforce ecosystem.
• You've built a public API product or a Model Context Protocol server.
• You've owned or are familiar with enterprise identity and access, like single sign-on and user provisioning.
• You've worked on calendar, scheduling, or real-time booking.
• You already use AI across your own work and can say what it changed.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.