Software Engineering Manager, Web Acquisition

SupportFinity™; San Francisco (CA); On-site; USD 130,000 - 170,000; Full time

Job summary

SupportFinity™ is seeking an Engineering Manager to lead its Web Acquisition team in San Francisco. The ideal candidate will foster collaboration across Product, Design, and Engineering disciplines, driving member growth through efficient, high-quality web experiences on sofi.com. Responsibilities include overseeing project execution and developing a high-performing engineering team.

Applicants should have extensive experience in building scalable systems and managing teams, with strong leadership and problem-solving skills. Join SupportFinity™ to innovate in fintech and enhance member experiences.

Qualifications

• 5+ years of experience designing, building, and operating scalable systems.
• 2+ years of experience managing engineers or acting as a tech lead.
• Strong sense of responsibility and execution.

Responsibilities

• Lead a web engineering team through the full software development lifecycle.
• Own the team execution of a performant and reliable web experience.
• Build and maintain a high-performing team through coaching and feedback.

Skills

Technical leadership

Collaboration

Agile methodologies

Problem-solving

Team building

Education

Bachelor’s Degree in Computer Science or equivalent

Tools

CMS tools

SEO tools

Job description

The Role

We are seeking an Engineering Manager to lead our Web Acquisition team responsible for SoFi’s logged-out web experiences on sofi.com. You will work in a highly collaborative environment, engaging closely with cross-functional Product, Design, and Engineering teams. This team builds and operates the platforms and user experiences that introduce prospective members to SoFi, communicate our value proposition, and drive efficient, high-quality member acquisition. In this role, you will collaborate with Product and Design to deliver performant, scalable, and experiment-driven web experiences across critical acquisition funnels. You will drive unparalleled member growth by showcasing benefits, rewards and personalized information to those who express interest in banking with SoFi. You will be accountable for project execution, delivery, and team health, while collaborating with partner teams across Growth, Marketing, and Platform to ensure alignment and impact. As an engineering manager, you will own technical planning, roadmap, and delivery through growing a strong engineering team and leading them to ship high-quality software and continuously improve reliability, performance, and developer experience.

What You’ll Do

• Lead a web engineering team through the full software development lifecycle, from planning to delivery and iteration
• Facilitate the definition of project scope, milestones, and priorities, and guide the team to keep on track in a fast-paced environment
• Own the team execution and delivery of performant, reliable, and accessible web experience for logged-out web on sofi.com
• Provide hands‑on technical leadership, diving deep as needed to help the team resolve complex problems and unblock delivery beyond delegation alone
• Work with XFN partners to translate business and growth goals into clear roadmaps and technical deliverables
• Collaborate effectively across engineering teams and with cross-functional partners and leaders
• Build and maintain a high-performing team through hiring, coaching, feedback, and career development
• Foster a strong engineering culture centered on quality, ownership, learning, and collaboration
• Champion innovation by exploring and adopting new technologies, tools, and engineering practices that improve platform quality, developer productivity, and business outcomes

What You’ll Need

• Bachelor’s Degree in Computer Science or equivalent practical experience
• 5+ years of experience designing, building, and operating scalable, mission‑critical systems
• 2+ years of experience managing engineers or acting as a people manager/tech lead with management responsibilities
• Experience in hiring, onboarding, coaching and growing engineers
• Strong sense of responsibility and execution, with the ability to drive projects from planning through delivery
• Comfort working in a collaborative, cross‑functional environment
• Experience with Agile or iterative development methodologies
• A growth mindset and desire to continuously learn and improve

Nice to have

• Experience with large-scale web service, CDN and SEO (i.e. Wordpress, Cloudflare). Familiarity with CMS‑driven websites is a plus
• Experience working with or leading full stack teams (backend, web, mobile)
• Exposure to highly regulated and consumer-facing production environments
• Background in fintech or large-scale consumer platforms

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights.

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [e-mail].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.