Software Engineering Manager (Health Records)

WHOOP; Boston (MA); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Flexible vacation

Parental leave

Stock options

WHOOP membership

Health benefits

Wellness stipend

Job summary

WHOOP is seeking an Engineering Manager III to lead the Health Records engineering team, building a secure, scalable platform for ingesting and leveraging clinical data. This role partners with Product, Design, Data Science, Security and Platform Engineering to set long-term technical strategy and to grow a high-performing team.

You will guide architecture, promote operational excellence, and create an environment where engineers can deliver reliable, secure health systems while advancing member

Qualifications

• 3+ years leading engineering teams with hiring, coaching and performance management.
• Ability to develop senior engineers and technical leaders.
• Strong cross-functional collaboration with product, design, data science and security.
• Experience guiding technical strategy and architecture for complex systems.
• Proven commitment to secure, scalable backend platforms handling sensitive data.
• Excellent communication to influence across organizational boundaries.
• Experience partnering with executives to align technical investments with business goals.
• Deep understanding of backend architecture, APIs and cloud infrastructure.
• 5+ years building and operating large-scale backend systems in production.

Responsibilities

• Lead, mentor, and grow a team of software engineers with a focus on technical excellence.
• Define and execute the technical strategy for Health Records platform.
• Partner with Product, Design, Data Science, Security and Platform groups to plan roadmap.
• Guide architecture and evolution of systems for health data ingestion and processing.
• Establish best practices around design, security, privacy and regulatory compliance.
• Drive execution through planning, prioritization and cross-team collaboration.
• Coach engineers and leaders through career development and succession planning.

Skills

Engineering leadership

Hiring & coaching

Performance management

Strategic planning

Cross-functional collaboration

Communication

AI tools adoption

Secure systems

Backend architecture

Cloud & distributed

API integration

Job description

• WHOOP is hiring a Software Engineering Manager to lead the Health Records engineering team responsible for building the secure, scalable platform that powers ingestion, and utilization of clinical health data
• This team enables WHOOP to integrate with external healthcare ecosystems and transform complex health records into meaningful insights that drive personalized experiences and improve long-term health outcomes for our members
• As an Engineering Manager III, you will be responsible for both technical and organizational leadership
• You will partner closely with Product, Design, Data Science, Security, and Platform Engineering to define the long-term technical strategy for Health Records while building and growing a high-performing engineering team
• You will guide architectural decisions, foster operational excellence, and create an environment where engineers can do their best work while delivering reliable, secure, and scalable healthcare systems
• Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, ownership, continuous learning, and psychological safety
• Define and execute the technical strategy for WHOOP's Health Records platform, ensuring systems are scalable, reliable, secure, and extensible as new healthcare capabilities are introduced
• Partner closely with Product, Design, Data Science, and cross-functional engineering teams to deliver member-facing experiences powered by health record data
• Guide the architecture and evolution of systems responsible for ingesting, processing, governing, and exposing health record data from external healthcare ecosystems, including standards such as FHIR
• Establish engineering best practices around system design, operational excellence, security, privacy, and regulatory compliance for highly sensitive health data
• Drive execution through effective planning, technical prioritization, and cross-team collaboration while balancing long-term platform investments with product delivery
• Coach engineers and engineering leaders through career development, performance feedback, hiring, and succession planning while raising the technical bar across the organization

Benefits

• Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
• Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
• Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
• WHOOP +1: Everyone on the team gets a complimentary WHOOP membership - plus another membership to share with a loved one.
• Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
• Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
• It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
• Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.

Passion for building inclusive, high-performing engineering organizations and creating an environment where teams can thrive

Demonstrated ability to define technical strategy and deliver complex, cross-functional initiatives across multiple engineering teams

3+ years of experience leading engineering teams, including hiring, coaching, performance management, and developing senior engineers and technical leaders

Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Experience building secure systems that manage sensitive customer or healthcare data; familiarity with healthcare standards such as FHIR is strongly preferred

Strong communication skills with the ability to influence technical direction across organizational boundaries

Proven ability to partner effectively with Product, Design, Data Science, and executive stakeholders to align technical investments with business outcomes

Strong understanding of backend architecture, cloud infrastructure, distributed systems, APIs, and operational excellence

5+ years of experience building and operating large-scale backend systems and distributed platforms in production environments