Agility Partners is seeking a qualified IT Service Delivery Manager to fill an open position with one of our clients in the financial services industry. This is an exciting opportunity to lead technology modernization and cloud migration initiatives supporting critical enterprise applications. You'll combine platform strategy, delivery execution, engineering leadership, and risk ownership while partnering with teams across technology, cybersecurity, architecture, and the business. This role offers the opportunity to shape the future of a mission-critical platform while leading high-performing engineering teams.
A Little About This Gig
As the IT Service Delivery Manager, you will serve as the accountable delivery and platform leader for a critical colleague servicing application within a leading financial services organization. You'll drive modernization from monolithic applications toward scalable microservices and cloud-native solutions while ensuring reliability, security, and operational excellence. This role will oversee end-to-end delivery, complex technology dependencies, production support, and the continued evolution of the platform.
- Define and execute technology modernization, cloud migration, and platform roadmaps aligned with business and enterprise strategy
- Lead end-to-end technology delivery, dependency management, release processes, and production readiness activities
- Partner with architecture, cybersecurity, SRE, risk, compliance, and business teams to ensure secure, reliable, and compliant services
- Build and lead high-performing engineering teams while driving operational excellence, resiliency, automation, and continuous improvement
- Oversee production support operations and incident management for mission-critical enterprise applications
- Manage stakeholder relationships and communicate technical strategy, progress, and risks to executive leadership and business partners
The Ideal Candidate
- Bachelor's degree with 7+ years of technical experience, including 3+ years leading software engineering teams supporting mission-critical services
- Hands-on experience with React, Java, Spring Boot, microservices architecture, and Google Cloud Platform (GCP)
- Proven experience leading technology modernization initiatives, including transitioning monolithic applications to modular, scalable microservices
- Strong understanding of cloud-native architecture, enterprise integrations, APIs, and complex technology dependencies
- Experience with SRE/DevOps practices, observability tools, resiliency patterns, disaster recovery planning, and production support methodologies
- Strong knowledge of security best practices, risk management frameworks, compliance requirements, and regulatory readiness within technology environments
- Excellent communication and stakeholder management skills with the ability to influence technical and business partners across all organizational levels
- Experience managing cross-functional teams and coordinating deliverables across multiple technology disciplines
Reasons to Love It
- Lead major technology modernization and cloud migration initiatives with enterprise-wide impact in the financial services sector
- Shape the strategy and roadmap for a mission-critical application platform that directly supports organizational operations
- Work across engineering, architecture, cybersecurity, SRE, product, and business teams in a collaborative, matrixed environment
- Opportunity to lead and develop multidisciplinary engineering teams while driving technical excellence and best practices
- Gain exposure to complex enterprise technology ecosystems and high-stakes delivery environments
- Play a key role in transforming legacy systems into modern, cloud-native solutions that will serve the organization for years to come