Software Engineering Customer/1 Billing Developer/Designer Professional Syracuse, US

Avature; City of Syracuse (NY); Hybrid; USD 105,000 - 182,000; Full time

Job summary

A leading tech company is seeking a software engineer with strong expertise in Cobol, JCL, and DB2. You'll play a key role in application development and project collaboration, ensuring data compliance while leveraging innovative solutions for our clients. Join a culture that fosters curiosity and continuous learning with competitive benefits and opportunities for growth.

Benefits

Healthcare benefits, including medical & prescription coverage

401(k) and employee stock purchase plan

Generous paid time off

Training and educational resources

Diverse employee resource groups and volunteer opportunities

Qualifications

• Bachelor's degree in relevant field required.
• Experience in application development and project collaboration.
• Familiarity with data security compliance and customer service.

Responsibilities

• Design, code, test, and debug applications using COBOL, JCL, and DB2.
• Coordinate with team for timely issue resolution.
• Maintain knowledge of customer-specific business and service level agreements.

Skills

Knowledge of customer service

Application development

Project collaboration

Data security

Problem resolution

Education

Bachelor's Degree

Tools

IBM DB2

SQL

Cobol Mainframe

JCL/PROC

SYNCSORT

JIRA

Job description

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

• Expert Knowledge: Provide specialized insights in customer service and service order management.
• Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2, and CICS.
• Project Collaboration: Work closely with business analysts and project managers to understand requirements and implement solutions.
• Data Security & Compliance: Ensure adherence to financial regulations and data security policies.
• Documentation: Assist with project documentation and training materials.
• Liaison: Coordinate with support teams to ensure timely issue resolution.
• Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements.
• Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts.

This job can be performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

RDBMS: Languages: Tools: IBM DB2, SQL, IMS

Cobol Mainframe, JCL/PROC, SYNCSORT, Easytrieve

Methodologies: Agile Development, Scrum

Preferred technical and professional experience

Concepts: AI Fundamentals, DevOps Basics, Generative AI, Prompt Engineering, Automation

Cloud: Microsoft Azure, Basic Cloud Architecture

Cobol Mainframe NSYNC, JES, TSO/ISPF, SPUFI, Dumpmaster, Tracemaster, SAR, SDSF, File-Aid, JIRA, Service Now, Remedy, IBM Utilities

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

Job Title

Date posted

04-Jun-2025

Job ID

37253

City / Township / Village

State / Province

Country

United States

Work arrangement

Hybrid

Area of work

Software Engineering

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

105,000.00

Projected Maximum Salary per year

182,000.00

Position type

Professional

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?