Software Engineering AEP Solutions Architect – Adobe Experience Professional New York, US

Avature; New York (NY); Hybrid; USD 144,000 - 248,000; Full time

Job summary

A leading company is seeking an AEP Solutions Architect to create innovative solutions using Adobe Experience Cloud. This role involves collaborating with clients to solve complex business challenges, leveraging deep expertise in customer data management and digital engagement applications. The position offers a competitive salary and the flexibility to work hybrid from anywhere in the US.

Benefits

Healthcare benefits

401(k) plan

Generous paid time off

Training and educational resources

Diverse employee resource groups

Qualifications

• Deep domain knowledge in Customer Data Management and CRM systems.
• Experience in architecture and solutioning of end-to-end customer journeys.
• Ability to communicate independently with senior client stakeholders.

Responsibilities

• Develop and present solution concepts around Digital Platforms.
• Create technical detail concepts for implementation.
• Facilitate client workshops around solution envisioning.

Skills

Customer Data Management

CRM systems

Digital engagement applications

Data mapping

Data governance

Marketing technology roadmaps

Education

Bachelor's Degree

Tools

Adobe Experience Cloud

Salesforce

Job description

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.IBM Consulting is working with clients in various industries on their digital transformation journey:* to shape new demands through personalized experience, content and innovation;* to create and develop an environment that enables innovation and the rapid testing of ideas (fail fast, learn fast), and;* to set up the tools, methods and approaches for the client to create a sustainable and cost-effective digital capability and deliver against an initial set of Minimum Viable Products (MVPs) and beyond.

Your role and responsibilities

IBM is looking for an AEP Solutions Architect – Adobe Experience Platform who will help us create cutting-edge solutions leveraging the full set of capabilities provided by the Adobe Experience Cloud software components. The Adobe Experience Platform Architect will create solutions and participate actively in sales efforts to generate impactful results for IBM clients. You will utilize your technical and industry skills, as well as business acumen, to provide recommendations for integrated solutions and offerings to solve our clients’ business challenges and deliver value.

Adobe Experience Platform Architects at IBM help clients transformtheir businessandsolve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Key responsibilities:

• You develop and present the solution concept around Digital Platforms, and Adobe in particular, with your project team to our client and articulate the business value;
• You create the technical detail concept for implementation and relevant implementation models;
• You work closely on backlog topics, acceptance criteria and user stories with the product owner and the client team;
• You will facilitate client workshops around solution envisioning and architectural design;
• You support our account teams in pre sales activities.
  
  This role can be performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

* Deep Domain knowledge in Customer Data Management, CRM systems, and digital engagement applications;
* Solution architect or Experience in architecture and solutioning of end-to-end customer journeys through multi-source, multi-channel systems using databases, ERPs, CRMs, marketing and digital platforms;
* Experience in data mapping, data governance and defining complex data solution requirements as they correspond to the customer journey;
* Experience in working with core functionalities of working with customer data - Ingestion, identity resolution, segmentation, governance, privacy and marketing;
* Experience designing Marketing technology roadmaps, driving business case development, including quantitative and qualitative analysis.

Preferred technical and professional experience

* Implementation experience with CDP vendors like Adobe, Salesforce, similar;
* Deep knowledge on the Adobe Experience Cloud suite, both from a pre-sales and a delivery perspective;
* Ability to communicate independently with senior client stakeholders;
* Track record of efficiently working with geographically remote teams.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

Job Title

AEP Solutions Architect – Adobe Experience

Date posted

19-May-2025

Job ID

32990

City / Township / Village

New York

State / Province

New York

Country

United States

Work arrangement

Hybrid

Area of work

Software Engineering

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

144,000.00

Projected Maximum Salary per year

248,000.00

Position type

Professional

Up to 60% or 3 days a week (home on weekends - based on project requirements)

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?