Software Engineer (US Security Clearance Required)

NetApp; Morrisville (NC); Hybrid; USD 147,900 - 220,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off

Stock purchase plans

Job summary

NetApp is looking for a Cloud Infrastructure / Site Reliability Engineer to join its team in Morrisville. This role involves enhancing cloud service lifecycles, maintaining system health, and ensuring reliability. Candidates must have 5+ years of experience in automation and a strong understanding of Kubernetes and DevOps practices.

The position offers a target salary range between $147,900 and $220,000 USD, along with a comprehensive benefits package. Due to the nature of the role, active U.S. Security Clearance is required.

Qualifications

• Active U.S. Security Clearance required.
• 5+ years of experience in scripting and automation.
• Deep knowledge of Containers, Kubernetes, and DevOps/SRE practices.

Responsibilities

• Identify automation opportunities and develop software.
• Collaborate with Cloud Infrastructure Engineers and developers.
• Provide advanced support for Cloud Data Service solutions.
• Continuously monitor and enhance system health and performance.
• Perform incident response and root cause analysis.
• Document system knowledge and create runbooks.

Skills

Scripting and automation (PowerShell, Python, Go, Ruby)

Containers and Kubernetes

DevOps/SRE practices

Linux/Unix and CoreOS

Cloud services (AWS, Azure, Google Cloud)

Education

Bachelor of Science in Computer Science

Master's degree or equivalent experience

Tools

Prometheus

Stackdriver

ElasticSearch

Grafana

SolarWinds

Atlassian toolchain

Job description

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Job Summary

As a Cloud Infrastructure / Site Reliability Engineer, you will operate at the intersection of development and operations. You will engage and enhance all aspects of the cloud services lifecycle from design through deployment, operation, and refinement. You will be responsible for maintaining services by measuring and monitoring availability, latency, and overall system health, and building automation for efficient cloud operations management. You will play a crucial role in sustainably scaling systems through automation and driving reliability and velocity improvements. You will administer cloud-based environments supporting our SaaS/IaaS offerings on a microservices, container‑based architecture (Kubernetes). You will oversee a portfolio of customer‑centric cloud services, ensuring availability, performance, and security. The role includes a rotation‑based on‑call schedule as part of our global team.

Responsibilities

• Identify automation opportunities and develop deployment, packaging, and monitoring software.
• Collaborate with Cloud Infrastructure Engineers and developers to ensure high performance, reliability, and automation of deployments; consult on feature development and architecture for scalability.
• Debug, troubleshoot and provide advanced tier 2 and 3 support for NetApp's Cloud Data Service solutions.
• Continuously monitor, analyze, and measure system health, availability, and latency using Prometheus, Stackdriver, ElasticSearch, Grafana, SolarWinds, etc.; develop strategies to enhance performance, availability, and reliability.
• Perform incident response, root cause analysis, and implement SRE best practices for complex live production incidents.
• Document system knowledge, create runbooks, and maintain critical system information; manage security protocols and resolve complex security issues.
• Use Atlassian tool chain and machine‑managed cloud tools to track and resolve issues by priority.
• Measure and monitor availability, latency, and overall system health to influence decisions and outcomes.

Job Requirements

• Active U.S. Security Clearance required.
• 5+ years of experience in scripting and automation using PowerShell, Python, Go, or Ruby.
• Deep knowledge of Containers, Kubernetes, Serverless computing, distributed systems design patterns, and DevOps/SRE practices.
• Proficiency in Linux/Unix and CoreOS; experience with AWS, Azure, or Google Cloud.
• Experience leading a Scrum team, influencing stakeholders, managing product backlog and sprints.
• Will participate in on‑call rotations and work odd hours as required.

Education

• A Bachelor of Science in Computer Science, a Master’s degree, or equivalent experience.

Compensation & Benefits

The target salary range is $147,900 – $220,000 USD, adjusted for location, qualifications, experience, and education. Compensation packages are competitive and include a comprehensive benefits package covering health, life, retirement or pension plans, paid time off, leave options, performance‑based incentives, stock purchase plans, and restricted stock units, subject to regional variations and regulations.

Working Conditions

Most roles have hybrid in‑office and in‑person expectations, to be clarified during recruitment.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.