Software Engineer Technical Lead

Generali Global Assistance | Travel Insurance; San Diego (CA); Hybrid; USD 160,000 - 180,000; Full time

Job summary

An established industry player is seeking a Technical Lead to drive innovation and technical excellence within their Travel Insurance platforms. In this hybrid role based in sunny San Diego, you will lead a dynamic team, shaping development processes while collaborating with cross-functional teams to deliver top-notch solutions. Your expertise in software engineering, particularly with AWS and Agile methodologies, will be vital in enhancing service delivery and optimizing operations. If you are passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Benefits

401(k) Company Match

Paid Time Off

Health, Dental, and Vision Insurance

Short and Long-term Disability Insurance

Paid Maternity and Paternity Leave

Employee Assistance Program

Wellness Programs

Travel Insurance Discounts

Fun Employee Events

Qualifications

• 5-10 years in Software Engineering with a focus on leadership.
• Experience with AWS and CI/CD processes.

Responsibilities

• Guide teams in designing and deploying applications.
• Mentor junior staff and manage complex platform issues.

Skills

Software Engineering

Technical Leadership

Agile Methodology

Collaboration Skills

Troubleshooting

Education

High School Diploma or GED

Bachelor's in Computer Science

Tools

AWS

Jenkins

Bitbucket

Jira

Confluence

Job description

2 weeks ago Be among the first 25 applicants

Generali Global Assistance | Travel Insurance provided pay range

This range is provided by Generali Global Assistance | Travel Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$160,000.00/yr - $180,000.00/yr

Direct message the job poster from Generali Global Assistance | Travel Insurance

Generali Global Assistance is part of the Europ Assistance Group brand, serving North American markets with various brands.

Benefits include:

• A diverse, inclusive, professional work environment
• Company match on 401(k)
• Competitive Paid Time Off policy
• Generous health, dental, and vision insurance contributions
• Company paid short and long-term disability insurance
• Paid Maternity and Paternity Leave
• Employee Assistance program
• Wellness programs
• Fun employee and company events
• Travel insurance discounts

Pay range: $160,000 - $180,000/YR

No Work VISA or Sponsorship available.

What you’ll be doing

Job Summary:

As a Technical Lead on the IT Platforms team, you will shape development, testing, and release processes for Travel Insurance platforms, supporting all development efforts within the CSA line of business.

• Technical Leadership: Develop and maintain code for B2B, B2C, and B2B2C platforms.
• Innovation: Create solutions for new and existing customers and channels.
• Collaboration: Work with technical leads, developers, QA, architects, analysts, project managers, and security teams globally.
• Cross-Functional Engagement: Partner with engineering, operations, product, and commercial teams to deliver results and optimize services.
• Best Practices: Implement and promote engineering best practices.
• Team Coordination: Collaborate with DevOps, Infrastructure, Security, and compliance teams.
• Issue Resolution: Address complex platform issues related to security, performance, payments, and claims.
• Technical Expertise: Hands-on analysis, coding, troubleshooting, bug fixing, and support.
• CI/CD Experience: Extensive experience with CI/CD systems in a microservices AWS environment.
• Agile Methodology: Proficiency in Agile Scrum, Jira, and story creation.
• Leadership Experience: Proven ability to lead a global team of over 50 members and vendors.
• Collaboration Skills: Work with partners, customers, and third-party vendors for 24/7 support and troubleshooting.

Responsibilities

Leadership – 15%

• Guide development teams in designing, testing, and deploying applications.
• Work with architecture teams to document technical specs, create epics, assign tickets, and track progress.
• Mentor junior staff, conduct code reviews, and ensure standards are met.
• Manage triage and resolution of complex platform issues.

Software Development – 70%

• Design, develop, test, and deploy software applications.
• Participate in sprint planning and daily stand-ups, coordinate with offshore teams.
• Resolve blockers and fix production defects.

Project Coordination and Support - 15%

• Align external partner deliverables with internal capacity and timelines.
• Collaborate on new software projects and documentation.
• Define project plans, scope, estimates, and schedules.
• Assess existing systems and procedures.

Required / Desired Skills and Knowledge

• 5-10 years in Software Engineering.
• Frameworks: Spring Boot, JEE, IoC/DI, JPA, Hibernate.
• Cloud: AWS SQS, SNS, Lambda, API Gateway, Route 53, EBS, Fargate, CloudFormation, Terraform.
• CI/CD & Version Control: Jenkins, Bitbucket, branch management, release processes.
• Methodologies: Agile, Jira, Confluence.
• Messaging: JBoss/Wildfly, JMS, HornetMQ, RabbitMQ.
• Design: Patterns, best practices.
• Troubleshooting & QA: Hands-on experience, collaboration with QA.
• API Development: RESTful and SOAP APIs on AWS.
• Databases: MSSQL, MySQL/Aurora, DynamoDB.

Education/Certifications

• High School Diploma or GED required.
• Bachelor's in Computer Science or related field preferred.

Work Location

Hybrid role based in San Diego, CA: 2 days onsite, 3 days remote.

Additional Info

Equal opportunity employment policy, non-discrimination, and compliance details included.