Software Engineer, Solutions Engineering (opens in a new tab)

Justworks, Inc.; New York (NY); Hybrid; USD 131,000 - 169,000; Full time

Job summary

Justworks, Inc. in New York City is seeking a Software Engineer for Solutions Engineering to build the connective tissue of the developer ecosystem, support partner integrations, and improve developer experiences.

You will work on the developer portal, docs tooling, SDK improvements, quickstarts, and samples, collaborating across teams to ship clear, reliable APIs. This role emphasizes API-centric development, documentation, testing, observability, and a strong emphasis on collaboration with

Qualifications

• 2+ years of professional software engineering experience or equivalent.
• Familiarity with HTTP APIs and fundamentals of web applications.
• Experience building, debugging, or consuming APIs in professional, academic, open-source, or substantial personal projects.
• A commitment to clear written communication, documentation, and collaborative software development.
• Curiosity about developer tools, integrations, and the users of the software you build.

Responsibilities

• Build and operate developer-facing experiences such as developer portal, documentation tooling, SDK improvements, quickstarts, code samples, and integration templates.
• Contribute to partner integration work by researching APIs, implementing components, validating flows, and preparing technical docs and test plans.
• Pair with senior engineers in partner sessions and progressively own bounded technical discussions and follow-up deliverables.
• Turn repeated questions and friction into durable improvements to docs, samples, SDKs, tooling, and product feedback.
• Write maintainable code with automated tests, logging, metrics, code review, and security practices.
• Collaborate with Engineering, Product, Partnerships and Sales, and Support with curiosity, reliability, and clear communication.

Skills

Software engineering

HTTP APIs

Web applications

API integration

Documentation

Collaboration

Job description

Software Engineer, Solutions Engineering

New York, New York

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

If this sounds like you, you’ll fit right in.

Who You Are

You are a thoughtful software engineer who wants to make other developers successful. You enjoy building products that are clear, reliable, and pleasant to use, and you are energized by learning how real customers and partners use an API, not just how it is supposed to work on a diagram.

You have solid engineering fundamentals and are developing confidence across web applications, APIs, and integration patterns. You ask good questions, write what you learn down, and care about shipping complete experiences: code, tests, documentation, observability, and a clear path for someone else to use what you built.

On this team, you will build the connective tissue of the Justworks developer ecosystem while supporting partner integrations. You will learn directly from developer and partner feedback, contribute to hands-on solutioning, and turn repeatable needs into self-service capabilities.

What You Will Work On

• Build, test, deploy, and operate developer-facing experiences such as developer portal, documentation tooling, SDK improvements, quickstarts, code samples, and integration templates.
• Contribute to partner integration work by researching APIs, implementing well-scoped components, validating integration flows, and preparing clear technical documentation and test plans.
• Pair with senior engineers in partner working sessions; progressively own bounded technical discussions and follow-up deliverables.
• Turn repeated questions and friction into durable improvements to docs, samples, SDKs, tooling, and product feedback.
• Write maintainable code with appropriate automated tests, logging and metrics, code review, and security practices.
• Participate in design reviews, incident and debugging work, and team retrospectives; use what you learn to improve the developer journey.
• Collaborate with Engineering, Product, Partnerships and Sales, and Support with curiosity, reliability, and clear communication.

How You Will Do Your Work

• Good judgment: You seek context, understand the impact of changes, raise risks early, and take ownership of the work you commit to.
• Resourcefulness: You investigate thoughtfully, use available tools and documentation well, and ask for help when it will unblock progress.
• Teamwork and communication: You communicate clearly, document your work, welcome feedback, and treat internal and external collaborators with respect.
• Influence and leadership: You contribute ideas, share what you learn, and build trust through dependable execution.
• Skills and knowledge: You continuously strengthen your software-engineering, API, testing, and developer-experience craft.

You model Justworks' COGIS values—Camaraderie, Openness, Grit, Integrity, and Simplicity—in both the products you build and the relationships you create.

Qualifications

• 2+ years of professional software engineering experience, or equivalent experience building and shipping production-quality software.
• Familiarity with HTTP APIs and the fundamentals of web applications, including authentication, structured data, error handling, and testing.
• Experience building, debugging, or consuming APIs in a professional, academic, open-source, or substantial personal-project setting.
• A commitment to clear written communication, documentation, and collaborative software development.
• Curiosity about developer tools, integrations, and the users of the software you build.

Nice To Have

• Experience with a frontend framework, backend service, API client or SDK, developer documentation, or sample application.
• Familiarity with OAuth/OIDC, OpenAPI, webhooks, cloud infrastructure, containers, or observability tools.
• Experience in customer-facing, developer-facing, or cross-functional product work.

Technologies and Experience

The base wage range for this position based in our New York City Office is targeted at $131,000 - $169,000 per year.

Justworks believes in a "flexwork" model where teammates have at least two days a week when they are expected to work in a global office. The exact schedule is at individual teams’ discretion.

#LI-Hybrid #LI-SM1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [e-mail] . Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Just Be You

We’re committed to building a culture where everyone feels welcome, supported, and empowered to thrive. We believe that a wide range of perspectives, experiences, and identities strengthens our team and helps us create the kind of workplace—and world—we want to see.

We believe that in order to gather accurate demographic information we need to move beyond traditional questions about gender, race and ethnicity, and sexual orientation in favor of more inclusive and open-ended approaches. Of course, thinking around these areas is ever-evolving so, wherever applicable please feel free