Software Engineer, Senior-Dynatrace, SQL Server/Mongo/Oracle (Open)

PNC; Miamisburg (OH); On-site; USD 95,000 - 158,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

Life insurance for employee and depend

Disability protection (short & long‑la

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program with incentives

Job summary

PNC is seeking a Senior Software Engineer for its SRC Lending organization, based in one of our Technology Hub offices with in-office requirements. You will lead incident response, troubleshoot complex issues, drive automation and monitoring improvements, perform root cause analysis, and help improve resilience across enterprise platforms.

The role emphasizes operational excellence, collaboration, and fast-paced problem-solving in a production support environment, with a focus on end-to-end

Qualifications

• Successful candidates must demonstrate knowledge, skills and abilities for a Software Engineer role in a production support context.
• Experience with incident response, root cause analysis and operational excellence is preferred.
• Strong collaboration, problem-solving and communication skills are expected.

Responsibilities

• Provide operational support for critical production applications and infrastructure.
• Monitor alerts, events, dashboards, and incident queues to identify service issues.
• Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.
• Lead bridge calls during critical incidents, providing timely technical updates.
• Perform technology health checks across domains during incidents.
• Contribute to observability, monitoring enhancements and proactive risk reduction initiatives.

Skills

OCP

Dynatrace

SQL/NoSQL

DotNet

Elasticsearch

Education

Bachelor's degree

Tools

SQL Server

MongoDB

Oracle

.NET

Job description

Position Overview

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Role Summary

As a Software Engineer, Senior within PNC's SRC Lending organization, you will be based in one of our Technology Hub office located Weekly time in the office is needed Join a high-impact team responsible for keeping critical production systems running reliably around the clock. As part of SRC Production Support, you'll lead incident response, troubleshoot complex technical issues, drive automation and monitoring improvements, perform root cause analysis, and help improve the resilience of enterprise platforms. This role is ideal for individuals who thrive in fast-paced environments, enjoy solving complex problems, and are passionate about operational excellence and continuous improvement.

Core Technical Skills

Strong skills and experience needed: OCP, Dynatrace, SQL Server/Mongo/Oracle, .Net, Elastic

Key Responsibilities

• Provide operational support for critical production applications and infrastructure.
• Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages.
• Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.
• Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports.
• Conduct technology health checks across assigned application and infrastructure domains during incidents.
• Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.

Company Culture

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software.

Expectations and Values

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Agile Methodology
• API Development
• Computer Programming
• Debugging
• Distributed Systems
• Dynatrace Architecture
• Object-Oriented Programming (OOP)
• Oracle Database
• Software Development
• System Designs
• Technical Designs
• Version Control
• Application Delivery Process
• Application Design
• Architecture
• Application Development Tools
• Application Testing
• Packaged Application Integration
• System Development Life Cycle
• Technical Troubleshooting
• Technical Writing/Documentation

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $94,875.00 – $158,125.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/10/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

Paid time off depends on eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Corporate Overview

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.