Software Engineer (SAP Support Developer), IS&T Enterprise Systems

Apple Inc.; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Apple Inc. is on the lookout for a Software Engineer (SAP Support Developer) in Austin, Texas. This role involves supporting enterprise applications, ensuring system reliability, and contributing to software development efforts. The ideal candidate has experience in Java and cloud platforms and works collaboratively within a dynamic team.

Qualified applicants will possess strong analytical skills and be familiar with application performance tuning and monitoring tools. Apple promotes an inclusive culture and is an equal opportunity employer.

Qualifications

• 2 years of experience in Application Development and Support.
• 2 years work in best practices of software development, system integration, unit testing.
• Proficiency in application monitoring and observability tools.

Responsibilities

• Monitor support quality and ensure process adherence.
• Identify technical improvement areas for effective support.
• Interact with various teams on a regular basis.

Skills

Application Development and Support

Java

Spring Framework

UI Frameworks (ReactJS, VueJS, Angular, SAP UI5)

Cloud Platforms (SAP BTP, AWS, Google Cloud)

HTTP Services (REST/SOAP WebServices)

Application Monitoring Tools (DynaTrace, Splunk)

Education

BS or MS in Computer Science or equivalent

Tools

API testing tools (Postman, SOAP UI, JMeter)

Job description

Software Engineer (SAP Support Developer), IS&T Enterprise Systems

Austin, Texas, United States Software and Services

At Apple, we empower visionary ideas to become revolutionary products, services, and customer experiences. We're seeking passionate and dedicated engineers to join a team where innovation knows no bounds! Within the IS&T organization's SAP Development Team, you'll play a crucial role in supporting essential enterprise applications and constructing the technical backbone that drives Apple’s core functions—including Sales, Retail, Services, Finance and Operations—serving our Business, Partners, and Consumers. We are on the lookout for an experienced SAP Java Development Support Engineer for developing, troubleshooting, and maintaining business applications. Your expertise will be instrumental in improving system reliability and security through influential design contributions.

Description

Apple has large and multifaceted enterprise systems. These systems are at the core of our ability to support the challenging business needs and are essential to the day‑to‑day operations at Apple. SAP Development Global Support team is responsible for the upkeep of multiple applications on SAP platform. Job responsibilities include monitoring support quality, ensuring process adherence, identifying technical improvement areas for teams and/or individuals for effective support, identifying automation opportunities and implementing such efforts.

Responsibilities

• As this position is in Support Team, the developer is expected to be on call during their On-call assigned time and attend to production issues timely. This position will interact with SAP Functional, BASIS, Platform and Security teams on a regular cadence. Responsibilities also include but not limited to issue management, proactive system monitoring, upgrades and minor enhancements. Most of these services are delivered 24 x 7 by a globally distributed team located at various locations across the globe. We're thrilled to be looking for a dedicated and highly driven developer to join our dynamic team!

Minimum Qualifications

• 2 years of experience in Application Development and Support.
• 2 years work in best practices of software development, system integration, unit testing and application performance tuning.
• 2 years experience in developing and maintaining Business application using Java, Spring Framework (Spring Boot, Spring Web, Spring Security) and UI Frameworks (ReactJS, VueJS, Angular, or SAP UI5)
• 2 years experience in developing and deploying applications on Cloud Platform (SAP BTP, Cloud Foundry, AWS, or Google Cloud)
• 2 years hands on experience in consuming/developing HTTP Services (REST/SOAP WebServices, OData etc).
• Proficiency in application monitoring and observability tools like DynaTrace , Splunk , Kibana , OpenSearch etc.
• BS or MS in Computer Science or equivalent work experience

Preferred Qualifications

• BStrong analytical and problem-solving abilities to identify and resolve complex issues
• Hands on experience with API testing tools like Postman, SOAP UI or JMeter.
• Good understanding of SAP backend integration with SAP BTP using Cloud Connector and/or SAP CPI is preferable.

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Accessibility

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace.

Learn about reasonable accommodations for job applicants.