Software Engineer (Python & React)

Scale Army Careers; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Scale Army Careers is seeking a Software Engineer (Python & React) for a fully remote role, supporting production systems in a fast-paced client-facing software environment for international shipping and e-commerce. You will work across backend Python and frontend React/Next.js, with a strong emphasis on reliability, troubleshooting, and production uptime.

The role requires 3–6 years of full-stack experience, strong Python skills, and familiarity with Azure cloud.

Qualifications

• 3-6 years of software engineering experience.
• Experience across full-stack applications in production.
• Experience building and shipping production software.
• Experience maintaining and supporting existing production systems.
• Experience independently troubleshooting bugs, tickets, and system issues.

Responsibilities

• Support client-facing systems and applications in international shipping/e-commerce.
• Troubleshoot and resolve tickets, bugs, and system issues.
• Independently investigate problems and identify practical solutions.
• Own assigned tickets through to resolution and communicate progress.
• Develop and maintain backend in Python and frontend in React/Next.js.
• Build, ship, and maintain production software balancing speed and reliability.

Skills

Python

React

Full-stack

Troubleshooting

Production support

Tools

Git

Docker

Next.js

TypeScript

Job description

Our client is a company serving businesses in the international shipping and e-commerce space through client-facing software systems and applications. They are seeking a self-sufficient engineer who can support existing production systems, troubleshoot technical issues, and contribute across both backend and frontend development.

Role Overview

As a Software Engineer (Python & React), you will join an established technical environment supporting client-facing applications across international shipping and e-commerce operations. This is a mid-level, full-stack engineering role with a strong operational focus, combining hands-on development with production support, troubleshooting, and ongoing systems maintenance.

Location

Fully Remote | 9:00 AM - 5:00 PM PST

Client Overview

Our client is a company serving businesses in the international shipping and e-commerce space through client-facing software systems and applications. They are seeking a self-sufficient engineer who can support existing production systems, troubleshoot technical issues, and contribute across both backend and frontend development.

Key Responsibilities

Application Support & Ticket Resolution

• Support client-facing systems and applications used within international shipping and e-commerce operations.
• Troubleshoot and resolve incoming tickets, bugs, and system issues.
• Independently investigate technical problems and identify practical solutions.
• Own assigned tickets and issues through resolution.
• Communicate progress, blockers, and technical issues clearly with the broader team.
• Proactively identify additional work and opportunities to contribute when ticket volume is low.

Full-Stack Development

• Build, maintain, and support functionality across backend and frontend systems.
• Develop and maintain backend functionality using Python.
• Work with React and Next.js to support client-facing applications.
• Translate requirements and technical issues into reliable software solutions.
• Build and ship production software while balancing speed, reliability, and maintainability.

Systems Maintenance & Reliability

• Maintain existing production systems and support reliable day-to-day operations.
• Debug production issues and identify underlying causes.
• Address recurring system problems and help reduce operational overhead.
• Identify opportunities to improve system reliability and maintainability.
• Quickly learn existing systems, workflows, and technical environments to become independently productive.

Cloud & Technical Environment

• Work within a Microsoft/Azure environment to support application and infrastructure requirements.
• Apply relevant cloud experience to troubleshoot and maintain production systems.
• Contribute effectively within the company's existing technical architecture.
• Apply AWS knowledge when relevant to existing or future systems.

AI-Assisted Development

• Use AI tools thoughtfully as part of everyday development and troubleshooting workflows.
• Leverage AI-assisted development tools to improve productivity and problem-solving.
• Evaluate AI-generated recommendations and code using sound engineering judgment.
• Use AI to accelerate development without compromising code quality or system reliability.
• Collaborate with the team to understand requirements, priorities, and technical issues.
• Work independently with minimal day-to-day supervision while maintaining visibility into progress.
• Ask thoughtful questions when working with unfamiliar systems or requirements.
• Take accountability for assigned work through completion.
• Communicate clear when additional information or support is required.

Qualifications

Experience

• 3-6 years of software engineering experience or equivalent hands-on experience.
• Experience working across full-stack applications in production environments.
• Experience building and shipping production software.
• Experience maintaining and supporting existing production systems.
• Experience independently troubleshooting bugs, tickets, and system issues.

Skills

• Demonstrates strong Python development skills and can build, maintain, and troubleshoot backend application functionality.
• Has hands-on experience working with Microsoft Azure and understands how to support applications within a cloud-based environment.
• Can independently debug production issues, investigate unfamiliar systems, and develop practical solutions with minimal supervision.
• Has experience maintaining existing software systems and understands the importance of reliability, maintainability, and reducing recurring technical issues.
• Can work effectively across frontend and backend systems and take technical work from investigation through implementation and resolution.
• Demonstrates strong problem-solving skills and can quickly learn unfamiliar technical environments, systems, and workflows.
• Can clearly communicate technical progress, blockers, and issues while maintaining ownership of assigned work.
• Is comfortable using AI-assisted development tools thoughtfully to improve engineering productivity and problem-solving.

Preferred Experience

• Experience with .NET and C# is considered a plus.
• Experience working with ERP systems is preferred.
• E-commerce experience involving order management, tracking, shipping, or related workflows is considered a strong advantage.
• Experience with Shopify is considered a strong bonus.
• Experience within third-party logistics, logistics, or shipping environments is preferred.
• Familiarity with international shipping, carriers, shipment tracking, customs, duties, or related systems is beneficial.
• AWS experience is considered valuable.
• Experience incorporating GitHub Copilot, Cursor, Claude, ChatGPT, or similar AI tools into development workflows is preferred.

Mindset & Attributes

• Self-sufficient and capable of moving work forward without constant direction.
• Proactive in identifying additional opportunities to contribute.
• Curious and comfortable learning unfamiliar systems.
• Pragmatic and focused on solving real technical and operational problems.
• Accountable for tickets, issues, and development work through completion.
• Comfortable acknowledging knowledge gaps and asking thoughtful questions when necessary.
• AI-forward and willing to incorporate emerging tools into everyday engineering workflows.
• Focused on maintaining reliable systems while continuously improving how work gets done.

What Success Looks Like

Within the first six months:

• The engineer quickly becomes productive within the existing technical environment.
• Tickets, bugs, and system issues are independently investigated and resolved.