Software Engineer, Product

Convex; San Francisco (CA); On-site; USD 153,000 - 187,000; Full time

Job summary

A leading application development company in San Francisco seeks passionate engineers to build intuitive platforms and features. You will design and maintain dashboard UIs, engage directly with customers, and establish practices for scaling. If you value simplicity, clean architectures, and have a knack for understanding user needs, this role offers a chance to make a real impact in a collaborative environment. The salary for this full-time position is over $170,000, plus equity and benefits.

Qualifications

• A few years of experience preferably in a user-facing live-site service.
• Understanding of OLTP databases and their importance for reliability.
• A track record of working close to excellence in any domain.

Responsibilities

• Design, build, and maintain platforms, dashboard UI, and integrations.
• Work directly with customers to shape feature plans.
• Establish good practices as the team scales.

Skills

Strong UX sensibilities

Empathy for user needs

Ability to prioritize effectively

Experience in a high growth startup

Clean architecture appreciation

High quality code writing

Job description

Convex is transforming the way developers build applications.

Our mission is to fundamentally change how software is built on the Internet by empowering developers to create fast, reliable, and dynamic apps without a backend team. We provide a full-stack app platform carefully designed with database, compute and backend abstractions that allow developers and LLMs to move fast but also create products that scale and remain simple over their lifetime.

The Team:

Convex has assembled a team of engineers who have built and designed some of the largest backends in the world, with exabytes of data, millions of transactions per second, and shipped desktop and mobile software onto billions of devices. We are a group of friendly, collaborative, and passionate people that love working in-person together in our office in San Francisco.

The Role:

Convex has a large product surface area across our dashboard, insights, third-party integrations, project management, billing systems, email services, logging, streaming, etc. These are all core to our customers’ businesses so they need to be powerful and reliable but also intuitive and a delight to use. We’re looking for engineers who are deeply passionate about building good product experiences and expanding our product offerings, especially as we grow more up-market.

If you’re an engineer with good design taste who cares about quality but is also very comfortable with prioritization and working directly with customers and business teams, you’ll likely be a great fit for this team. This is a role for folks who don’t just want to be solving puzzles, they want to do work that has real impact and to apply product sensibilities to deciding “why” and “what” we build, not just “how”.

What You’ll Do:

• Design, build and maintain Convex’s platforms, dashboard UI, integrations, billing and other services.
• Work directly with customers and company leadership (hi! this is me, James) to shape plans for what features we need to build.
• Develop a strong understanding of what matters for our customers and what matters for our business and leverage this to make tradeoffs and discern between competing priorities.
• Help establish good practices and reliability guidelines as we scale up our team and systems.
• Write a bunch of cool product and platform code.

What Excites Us:

• Strong UX sensibilities and enthusiasm to build intuitive interfaces.
• The ability to conceptualize the needs of someone else. Often our customers have much larger teams than ours with different business requirements we need to understand.
• Empathy for what drives the business and and expertise at prioritizing what matters.
• Experience or enthusiasm for scaling in a high growth startup environment.
• Interest to work in-person at Convex's office in SF.
• An appreciation for clean architectures and an ability to write high quality code.
• An enthusiasm for going deep to understand Convex systems and not be constrained to a certain layer of the stack

Ideal characteristics

Have they seen excellence?

If someone has a few years of experience it’s extremely valuable for them to have worked closely with a person, team or organization that’s truly excellent, in any domain. Excellence can’t just be learned passively since it requires being better than the status quo. The candidate doesn’t need to be excellent yet but they need to have an appreciation that it requires a lifetime of dedication.

Are they a deep thinker?

Convex is a rejection of industry norms and a belief there’s a better way of building apps. This requires us to think for ourselves and chart our own course. Engineers here need to think deeply about why they’re solving problems and the long-term implications of their choices. If someone does something just because they were told to or because it’s a “best practice” they will probably not excel here.

Do they understand the demands of a user-facing live-site service?

We generally weigh experience on OLTP databases over OLAP or offline systems. Not just because it’s more relevant domain experience but it also involves a mindset that the system absolutely must work because there’s a critical user-facing application on the other side. Live-site experience brings an appreciation of how hard it is to keep a service running at all times and how important it is to build simple well-abstracted systems that are less likely to fail.

Do they value simplicity and pragmatism?

Simplicity is at the heart of all good systems, especially those that are able to scale and adapt to future needs. In addition to architectural simplicity, we also try to do the simplest thing to solve a given problem at Convex. Don’t come here because you want to write a consensus protocol or storage engine, even though sometimes we need to do these things. Come here because you want to get really good at achieving great things in the simplest possible way.

Do they bring energy to the room?

Startups are hard. Building something from nothing is hard. Driving forward progress despite uncertainty is hard. Shitting on stuff is easy and just brings everyone else down. We have a high bar for quality but also a high bar for being constructive, positive, and excited about making things better. We’re meant to having fun here.

Do they have tenacity?

Working at Convex is rewarding and the workload isn’t crazy but our users come first and sometimes that means we need to be on-call. We sometimes (rarely), get paged at night and have to respond with dedication, sometimes need to dig deep to debug a tricky issue or solve a problem no one has solved before. There’s a camaraderie that comes from being in a team where everyone has tenacity, will step in to help each other out, and can be trusted to do the right thing.

*The salary range for this full-time position is >$170,000 + equity + benefits