Software Engineer, Platform Access (L2) New Remote - US

Twilio Inc.; Northern (KY); Remote; USD 110,000 - 160,000; Full time

Job summary

Twilio Inc. is seeking a Software Engineer, Platform Access (L2) for a primarily remote role. You will work on identity governance and automated access controls across AWS, Azure, and GCP, designing and operating IAM tooling at scale with Terraform-based automation.

You will contribute to secure developer access and observability, reporting to the Cloud Native Foundations Team. As an L2 engineer, you’ll implement least-privilege policies, federate identities, and support automated provisioning

Qualifications

• Experience with identity federation and least-privilege access controls.
• Design and maintain IAM policies across multi-cloud (AWS/Azure/GCP).
• Ability to write and review code for automation and security.

Responsibilities

• Design, build, and operate automations and access tools for multi-cloud environments.
• Participate in code reviews and follow established patterns and testing standards.
• Maintain least-privilege IAM policies and automated lifecycle workflows across cloud accounts.
• Enhance observability with metrics, alerts, and tracing across data pipelines.

Skills

IAM

Cloud security

Code development

Infrastructure as Code

Education

Bachelor's degree in CS or related field

Tools

Terraform

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio

Join the team as Twilio’s next Software Engineer, Platform Access (L2).

About the job

This position is an engineering role within Twilio’s Cloud Native Foundations Team, suited to an engineer focused on identity, governance, and automated access control across multi-cloud environments.

Our team manages identity federation, least-privilege access, and automated provisioning for hundreds of accounts across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). As an L2 engineer, you will help design, build, and operate access controls and platform security tools at scale. You'll get hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access—using modern AI-assisted tooling to move faster and ramp up your skills.

Responsibilities

In this role, you’ll:

• WEAR THE CUSTOMER'S SHOES: Help design, build, and operate automations and access tools that streamline developer workflows while keeping multi-cloud environments secure. Work with security and technical leadership to turn well-scoped tasks into working code.
• BE AN OWNER (CODE QUALITY): Participate in code reviews and follow established patterns, testing standards and policy-as-code frameworks across the platform.
• BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Support multi-cloud access infrastructure spanning AWS, Azure, and GCP accounts using Infrastructure as Code (Terraform). Help maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts. Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.
• CHAMPION ENGINEERING HEALTH: Build awareness of secure architectural practices and IAM best practices. Flag access drift, technical debt, security vulnerabilities, and platform issues to your team as