Software Engineer, Platform

Webhosting; Northern, New York (KY, NY); Hybrid; USD 208,000 - 312,000; Full time

Job summary

Vercel in San Francisco is seeking a Software Engineer for the Platform team to design and build high-scale observability systems (metrics, logs, and traces) that give visibility into how we build, ship, and operate our services.

This role focuses on cost attribution, deployment velocity, and integration with CNCF observability tools while partnering with Backend and Platform engineers to ensure reliability and velocity across production traffic.

Qualifications

• Experience designing and building observability systems for large-scale services.
• Familiarity with cost attribution or cloud spend tooling.
• Collaborative experience with Backend and Platform teams.

Responsibilities

• Design and build high-scale observability systems (metrics, logs, traces) for Vercel’s infrastructure.
• Implement cost attribution and chargeback tooling to map spend to business units.
• Instrument services for compliance, auditing, and operational requirements.
• Evaluate and operate observability infrastructure across vendors and CNCF ecosystem.
• Deliver pragmatic visibility improvements to accelerate build, deploy, and operate cycles.
• Scale observability to handle production traffic and evolving workloads.

Skills

Observability design

Cost attribution tooling

Backend collaboration

Job description

Job Description

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies likeOpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the role:

We are looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.

What you will do:

• Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel’s own infrastructure.
• Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog.
• Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements.
• Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem.
• Ship pragmatic, high-leverage visibility quickly that drives improvement in how build, deploy, and operate our systems.
• Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel’s full production traffic.

The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.