Software Engineer, New Grad

Pylon; San Francisco (CA); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Commuter benefits

Parental leave

14 company holidays plus unlimited PTO

Annual offsite

Lunch, dinner, and snacks at the офис

Fitness stipend

Job summary

Pylon in San Francisco is seeking a software engineer for a Summer 2027 start, with full-time opportunities. You will build features for post-Sales teams, using AI to streamline operations, and collaborate across product, design, and engineering in a fast-paced, non-waterfall setting.

You will own projects end-to-end, iterate rapidly, and work with a team of senior engineers from top tech companies. In-person work in SF with competitive compensation and stock options is offered.

Qualifications

• Pursuing a bachelor’s or master’s degree in CS, engineering, or a related field.
• Available to start full-time in Summer 2027.
• Relevant internship experience or side projects building product features.
• Willing to relocate to SF and work in-person for this role.
• Bonus: prior internship at high-growth startups; AI fluency is a plus.

Responsibilities

• Build features so customers in post-Sales roles leverage AI to run operations more efficiently.
• Build prototypes, work independently, iterate quickly, and ship fast.
• Have high autonomy, own end-to-end work, and project manage your own tasks.
• Collaborate with PMs, designers, and engineers in a non-waterfall, highly collaborative environment.
• Join a strong technical team of senior engineers from leading tech companies.

Skills

Full-stack development

Relocation to SF

Internship experience

AI-driven features

Education

Bachelor's or Master's in CS/Engineering

Tools

React

Golang

GraphQL

AWS

Job description

Overview

Pylon is the only agentic support platform purpose-built for B2B companies. For leaders scaling AI‑native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account‑level context, automates low‑impact customer work, and surfaces answers before your team even has to ask. The result is faster responses, happier customers, and a system that continuously improves itself.

What You’ll Do

• Build features so our customers in post‑Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
• Build prototypes, work independently, iterate quickly, and ship fast
• Have high autonomy, own things end to end, and project manage your own work
• Work with PMs, designers, and other engineers in a highly collaborative, non‑waterfall way
• Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta

What We’re Looking For

• You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and can start full‑time in Summer 2027.
• You have relevant internship experience or side projects building product features and a demonstration of strong full‑stack fundamentals.
• You have a growth mindset, want to constantly improve, and want to receive feedback.
• You’re in SF or you’re willing to relocate, you love working in‑person, and you’re serious about joining us to build a culture we’ll all love.
• Bonus: You have interned at high‑growth startups and can navigate ambiguous environments.
• Bonus: You highly leverage AI for software development and can juggle multiple workstreams at the same time.
• Bonus: You have experience with our tech stack (React, Golang, GraphQL, and AWS).

Our Perks

• Commuter benefits
• Parental leave
• 14 company holidays plus unlimited PTO
• Annual offsite
• Lunch, dinner, and snacks at the office
• Fitness stipend

More About Pylon

Funding: Series B led by a16z and BCV ($51M total raised). Founders: Advith Chelikani, Robert Eng, and Marty Kausas. Team: Currently 100+ and growing.

Additional Job Details

The base salary range for this position is $150k - $180k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Pylon. This role is eligible for stock options, as well as a comprehensive benefits package.