Software Engineer/Lead Software Engineer

State Farm; Tempe (AZ); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Starting salary range: $100,000 - $140

Potential yearly incentive pay up to 0

Job summary

State Farm in Tempe, AZ is seeking a Software Engineer or Lead Software Engineer for batch design & development and on-demand composition modernization within the Customer Communications product suite. You will collaborate with business, infrastructure, and application teams to design, develop, test, and support batch and on-demand applications using the OpenText Exstream toolset.

This role supports modernization with cloud technologies and improving customer interactions across insurance

Qualifications

• Prior software engineering and programming experience.
• Experience with composition software, preferably OpenText Exstream or similar tools.
• Familiarity with data dictionaries and Exstream driver files.
• Experience with code repositories, shared forms, version control, and deployment of package files to testing and production environments.
• Understand the concept of APIs and JSON payload schemas.
• Understanding of API testing tools such as Postman or Insomnia.
• Understanding of different output formats (e.g., AFP, PDF).
• Strong knowledge of data structures (e.g., XSD, XML, JSON) and data merge techniques.
• Ability to assess impacts on upstream and downstream processes, including troubleshooting.
• Awareness of coding standards for accessibility compliance.

Responsibilities

• Design, develop, test, and support batch and on-demand applications using OpenText Exstream.
• Collaborate with business, infrastructure, and application teams to ensure quality and timeliness.
• Support modernization efforts including cloud technology adoption and improved customer communications.

Skills

Software engineering

APIs & JSON

OpenText Exstream

Data structures (XML/JSON)

Version control

Accessibility standards

Tools

OpenText Exstream

Communications Designer

Empower

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

HYBRID

Qualified candidates must live within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment. HUB LOCATIONS: Bloomington, IL; Richardson, TX; Atlanta, GA; or Tempe, AZ.

SPONSORSHIP

Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Responsibilities

Grow Your Skills, Grow Your Potential

Are you passionate about enhancing customer experiences through innovative solutions? Do you enjoy problem-solving and improving communications? Join our team and help craft the documents customers receive from State Farm!

We’re seeking a Software Engineer or a Lead Software Engineer for our batch Design & Development and On-Demand Composition Modernization teams within the Customer Communications product suite. You’ll collaborate with business, infrastructure, and application teams to design, develop, test, and support batch and on-demand applications using the OpenText Exstream composition toolset. Our team creates high-volume, customer-facing communications such as policy documents, renewal notices, billing statements, claim correspondence, and important notices—delivered by mail or online—while maintaining design and development standards to ensure quality.

This role supports the modernization of our communication tools, including adoption of cloud technologies. You’ll have meaningful opportunities to improve customer interactions across insurance and financial services products.

If you value quality, teamwork, and making an impact, we’d love to hear from you!

Qualifications

Required Skills

• Prior software engineering and programming experience
• Experience with composition software, preferably OpenText Exstream or similar tools, including shared components and content import functionality
• Familiarity with data dictionaries and Exstream driver files
• Experience with code repositories, shared forms, version control, and deployment of package files to testing and production environments
• Understand the concept of APIs and JSON payload schemas
• Understanding of API testing tools such as Postman or Insomnia
• Understanding of or experience with different output formats (e.g., AFP, PDF)
• Strong knowledge of data structures (e.g., XSD, XML, JSON) and data merge techniques
• Ability to assess impacts on upstream and downstream processes, including troubleshooting
• Awareness of coding standards for accessibility compliance

Desired Skills

• Understanding of Customer Communication Management (CCM) practices
• Understanding of unit testing concepts and frameworks
• Object-oriented programming experience; JavaScript or Python skills
• Experience with additional OpenText Exstream tools (e.g., Communications Designer, Content Author, Empower)
• Experience with agile development methodologies

Our Benefits

• Potential starting salary range: $100,000 - $140,000
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare