Software Engineer L2-Messaging API

Twilio Inc.; San Francisco (CA); Remote; USD 138,000 - 172,000; Full time

Benefits offered by this job

Equity plan

Corporate bonus plan

Health insurance

401(k)

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio Inc. is seeking a Software Engineer (L2) for the Messaging API to help build and maintain the communications platform used by thousands of customers worldwide.

You will design, develop, deploy and operate software at scale in a collaborative team, contributing to code quality, on-call support, and technical documentation.

Qualifications

• Bachelor's or Master's in CS or equivalent experience.
• Experience with Go or Java.
• Strong written and verbal communication; ability to explain hard concepts to all audiences.
• Ability to participate in an on-call rotation.

Responsibilities

• Develop and maintain software.
• Collaborate with a small team, design backend services and APIs.
• Conduct thorough code reviews to maintain quality.
• Support production operations, deployments and on-call activities.
• Craft clear and concise documentation.

Skills

Go

Java

Communication skills

On-call rotation

Education

CS degree or equivalent

Tools

AWS

Docker

Kubernetes

DynamoDB

Temporal

Job description

See yourself at Twilio

Join the team as Twilio's next Software Engineer (L2) - Messaging API.

About the job

This position is needed to help the Comms Engineering team build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, a self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications.

Responsibilities

• Develop and maintain software
• Work with a small and collaborative team, whiteboarding ideas, building backend services and APIs
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
• Support production operations, building, releasing and assisting with team on-call
• Craft clear and concise documentation

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor's and/or Master's degree, preferable in Computer Science, or equivalent experience
• Experience with Go or Java
• Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Ability to participate in an on-call rotation

Desired:

• Experience using NoSQL databases like DynamoDB
• Experience with cloud platforms like AWS, including containerization and orchestration tools (e.g., Docker, Kubernetes)
• Polyglot developer with the ability to work across multiple programming languages and frameworks as needed.
• Experience with Temporal

Location

This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
• Based in the San Francisco Bay area, California: 137,520.00-171,900.00.

This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 09/30/2026, but may change based on business needs.