Software Engineer L2-Messaging API

Twilio; Oregon; Hybrid; USD 120,000 - 172,000; Full time

Job summary

Twilio Inc. is seeking a Software Engineer (L2) for the Messaging API. You will design, build, deploy, and operate scalable software, joining a remote-first team with opportunities for in-person gatherings as needed.

We value strong communication, a growth mindset, and collaboration across teams. Experience with Go/Java, Docker, Kubernetes, and DynamoDB is a plus, along with Temporal exposure. This remote role is open to many U.S. locations with certain restrictions.

Qualifications

• Bachelor's or Master's degree in Computer Science or equivalent experience.
• Experience with Go or Java.
• Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Ability to participate in an on-call rotation.
• Nice to have DynamoDB experience; cloud platforms like AWS with Docker/Kubernetes; polyglot development across languages; Temporal experience.

Responsibilities

• Develop and maintain software.
• Work with a small and collaborative team, whiteboarding ideas, building backend services and APIs.
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality.
• Support production operations, building, releasing and assisting with team on-call.
• Craft clear and concise documentation.

Skills

Go

Java

Communication skills

On-call rotation

Education

Bachelor's and/or Master's degree in Computer Science or equivalent experience

Tools

Docker

Kubernetes

DynamoDB

AWS

Temporal

Job description

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-oc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as Twilio's next Software Engineer (L2) - Messaging API.

About the job

This position is needed to help the Comms Engineering team build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, a self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications.

Responsibilities

• Develop and maintain software
• Work with a small and collaborative team, whiteboarding ideas, building backend services and APIs
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
• Support production operations, building, releasing and assisting with team on-call
• Craft clear and concise documentation

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

Required

• Bachelor's and/or Master's degree, preferable in Computer Science, or equivalent experience
• Experience with Go or Java
• Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Ability to participate in an on-call rotation

Desired

• Experience using NoSQL databases like DynamoDB
• Experience with cloud platforms like AWS, including containerization and orchestration tools (e.g., Docker, Kubernetes)
• Polyglot developer with the ability to work across multiple programming languages and frameworks as needed.
• Experience with Temporal

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960.00 - $146,200.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
• Based in the San Francisco Bay area, California: 137,520.00-171,900.00.

This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 09/30/2026, but may change based on business needs.

Twilio thinks big

Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.