Software Engineer Intern - US

Zebra Technologies; Holtsville (NY); Hybrid; USD 41,000 - 56,000; Full time

Benefits offered by this job

Summer Fridays

Social and professional events

Global immersion

Intern allowance

Job summary

Zebra Technologies in Holtsville, NY offers a hybrid Summer Internship focused on AI-enabled development and SDLC automation. You’ll help design autonomous agents, standardize defect reporting, and accelerate QA workflows.

This program prepares students for business roles with hands-on experiences, mentor support, social events, and global team collaboration across our device portfolio. Applicants must be enrolled in CS/CE, graduate between May 2028 and May 2029, and be authorized to work in the

Qualifications

• Current enrollment in an undergraduate/graduate degree program in Computer Engineering or similar.
• Anticipated graduation date between May 2028-May 2029.
• Must be authorized to work in the US without sponsorship now or in the future.

Responsibilities

• Develop an Autonomous Agentic Triage Engine: Minimizes user input by building backend AI agents that accelerate defect reporting, root-cause analysis, and QA workflows.
• Orchestrates Automated Jira Entry: Standardizes defect reporting and proactively prevents duplicate tickets to maintain a clean, actionable database.
• Automates Log & Data Extraction: Autonomously gathers critical debugging logs and test data to provide software engineers with immediate troubleshooting context.
• Pinpoints Failure Origins: Analyzes historical test data to identify the last known passing state, isolating when and where the regression was introduced.
• Retriggers Tests Autonomously: Executes failed tests on alternative configurations to validate the failure boundary without manual intervention.
• Broadens Technical Knowledge: Deepens understanding of cutting-edge software engineering practices, specifically relating to Zebra's enterprise hardware and software portfolio.
• Collaborates Across Business Units: Actively practices interpersonal and stakeholder communication skills through follow-up activities with day-to-day business contacts.

Skills

AI tools

Multi-agent orchestration

Information retrieval

Test automation

Communication skills

Learning agility

Software tools

Ethics & privacy

Education

Computer Engineering

Tools

LangGraph

ElasticSearch

Weaviate

Appium

PyTest

Robot Framework

Git

Jira

Claude Code

GitHub Copilot

Job description

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Want to build tools that empower hundreds of developers and leverage AI to eliminate manual work? Join our team to design the future of CI/CD and automation. We build the high-scale infrastructure that schedules and executes automated tests across our extensive device farm, providing developers with instant, data-rich failure analysis. In this role, you’ll also step onto the cutting edge: building custom AI applications and developer agents that optimize and automate the SDLC from code commit to production. If you are passionate about developer productivity, system scale, and practical AI, this is your playground.

The purpose of this internship is to prepare students for entry into the business world by providing a thorough understanding of the various functions of the Zebra Technologies organization. The program is designed to provide students with experiences that provide insights into a career with Zebra. Students will be positioned for success with training and hands-on experiences, invited to social and development activities, and provided a professional mentor relationship.

US Summer Internship Benefits:

• Summer Fridays, As Applicable with Your Team
• 30+ Social and Professional Events in 12 Weeks
• Global Immersion with Your Teams and Interns
• Intern Allowance (when applicable)

Essential Duties and Responsibilities:

• Develop an Autonomous Agentic Triage Engine: Minimizes user input by building backend AI agents that accelerate defect reporting, root-cause analysis, and QA workflows.
• Orchestrates Automated Jira Entry: Standardizes defect reporting and proactively prevents duplicate tickets to maintain a clean, actionable database.
• Automates Log & Data Extraction: Autonomously gathers critical debugging logs and test data to provide software engineers with immediate troubleshooting context.
• Pinpoints Failure Origins: Analyzes historical test data to identify the last known passing state, isolating when and where the regression was introduced.
• Retriggers Tests Autonomously: Executes failed tests on alternative configurations to validate the failure boundary without manual intervention.
• Broadens Technical Knowledge: Deepens understanding of cutting-edge software engineering practices, specifically relating to Zebra's enterprise hardware and software portfolio.
• Collaborates Across Business Units: Actively practices interpersonal and stakeholder communication skills through follow-up activities with day-to-day business contacts.

Minimum Qualifications:

• Current enrollment in an undergraduate/graduate (MS or MA) degree program in Computer Engineering or similar.
• Must have an anticipated graduation date between May 2028-May 2029
• Must be authorized to work in the US without requiring sponsorship now or in the future

Preferred Qualifications:

• Experience with AI-Assisted Development Tools: Proficiency using developer-focused AI tools (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate coding, debugging, and refactoring workflows.
• Multi-Agent Orchestration: Experience with stateful, multi-agent frameworks (e.g., LangGraph) to build autonomous, decision-making workflows.
• Database & Information Retrieval: Familiarity with search and retrieval architectures, including ElasticSearch or vector databases (e.g., Weaviate) for retrieval-augmented generation (RAG).
• Test Automation Engineering: Robust proficiency in automated testing frameworks (e.g., Appium, PyTest, Robot Framework) across physical and virtual device environments.
• Communication & Collaboration: Clear and effective verbal and written communication skills, with the ability to explain complex AI/automation concepts to cross-functional teams.
• Adaptability & Learning Agility: A proactive mindset with a strong willingness to learn quickly, experiment with cutting-edge tools, and thrive in a fast-paced, evolving environment.
• Software Tools Proficiency: Familiarity with enterprise collaboration tools (e.g., Microsoft Office 365, Teams) and modern software development platforms (e.g., Git, Jira).
• Integrity & Ethics: A strong commitment to ethical AI practices, data privacy, security, and confidentiality.

THIS IS A HYBRID INTERNSHIP LOCATED IN HOLTSVILLE, NY. THE EXPECTATION IS AT LEAST 3 DAYS OF IN-OFFICE ATTENDANCE.

Salary: USD $30.00- USD $40.50 Hourly

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail] .

Pay Range: $0.00 - $0.00 Hourly

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.