Software Engineer, Infrastructure, AI Labs

Epiq Systems, Inc.; New York (NY); Hybrid; USD 145,000 - 195,000; Full time

Job summary

Epiq Systems, Inc. is seeking an experienced Infrastructure Engineer for hybrid work in New York. You will design and operate cloud infrastructure, manage Kubernetes clusters in production, and own CI/CD pipelines to enable rapid, secure deployments across the organization.

The role emphasizes reliability, security, and scalable platforms that support Epiq AI Labs’ next-generation AI platform. Join a highly collaborative team and contribute to end-to-end platform ownership, with on-site presence

Qualifications

• 3+ years of infrastructure/platform engineering or SRE experience.
• Production infrastructure experience with on-call responsibilities.
• Hands-on with major cloud platforms (AWS, GCP, or Azure).
• Experience with Terraform and reusable module design.
• Production Kubernetes experience including scaling and troubleshooting.
• Ownership of CI/CD pipelines (GitHub Actions, Azure DevOps).
• Experience with observability tools (Prometheus, Grafana, OpenTelemetry).
• Incident command experience in production environments.
• Secrets and certificate management at scale.
• Proficiency in Python or Go for tooling and automation.

Responsibilities

• Design and implement cloud infrastructure using Terraform with modular patterns.
• Operate Kubernetes in production with scaling, upgrades, and policy enforcement.
• Build and maintain CI/CD and release infrastructure for rapid deployment.
• Define platform SLAs and implement metrics, tracing, and alerting.
• Implement security/compliance infrastructure including data residency controls and audit trails.

Skills

Cloud infrastructure management

On-call ownership

System design & architecture

Strong communication

Production reliability

Tools

Terraform

Kubernetes

GitHub Actions

Azure DevOps

Prometheus

Grafana

OpenTelemetry

PostgreSQL

RabbitMQ

Python

Go

Docker

Job description

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.Job Description:Epiq AI Labs is the innovation and engineering hub behind Epiq’s next-generation AI platform for corporate legal departments and global law firms. Operating with the speed and autonomy of a startup and the resources of a global alternative legal services provider, the team builds intelligent agents, reasoning engines, knowledge systems, and structured workflows for litigation, investigations, compliance, and corporate knowledge work.The team is highly collaborative, deeply technical, and focused on rapid iteration, thoughtful design, and end-to-end ownership.The OpportunityYou will build the cloud infrastructure beneath Epiq AI Labs’ AI platform, spanning infrastructure as code, Kubernetes, CI/CD and release engineering, networking, secrets management, observability, security, and compliance infrastructure. Ownership extends from initial design through production operation.Infrastructure is treated as a product whose reliability, scalability, and security shape the capabilities of the entire platform. You will partner closely with backend engineering, AI engineering, product management, and security to establish deployment, observability, and security patterns that can scale with the organization . This role will be in the office 3~4 days a week.Essential Job ResponsibilitiesDesign and implement cloud infrastructure using Terraform, including reusable modules, environment topology, and drift detection and remediation.Operate Kubernetes in production, including orchestration, autoscaling, resource governance, network policy, and cluster lifecycle management.Build and maintain CI/CD and release infrastructure with progressive delivery, rollback mechanisms, and efficient paths from merge to production.Define platform service-level objectives and build the metrics, tracing, alerting, and error-budget practices required to support them.Implement security and compliance infrastructure, including hardening, audit logging, data-residency controls, retention, legal hold, and audit evidence collection.Build and maintain network, secrets, key, credential, TLS, and certificate-lifecycle infrastructure.Contribute to incident response, post-incident review, developer tooling, technical design documentation, architectural review, and platform operational readiness.Required Qualifications3+ years of experience in infrastructure engineering, platform engineering, or site reliability engineering.Demonstrated experience building and operating production infrastructure, including on-call responsibility for systems of your own design.Hands-on experience with at least one major cloud platform such as AWS, GCP, or Azure.Experience with infrastructure-as-code tools, particularly Terraform, including reusable module design.Production Kubernetes experience, including scaling, upgrades, resource limits, network policy, and troubleshooting.Ownership of CI/CD pipelines using GitHub Actions, Azure DevOps, or a comparable platform.Experience with observability tooling such as Prometheus, Grafana, or OpenTelemetry, including defining and maintaining service-level objectives.Demonstrated incident-command experience in production environments.Experience with secrets and certificate management at organizational scale.Proficiency in Python, Go, or a comparable language sufficient to build tooling and automation.Strong system-design and architecture experience, including production of technical design documents.Technology Stack· Azure · Terraform · Kubernetes · Docker · CI/CD platform to be confirmed · Prometheus · Grafana · OpenTelemetry · PostgreSQL · RabbitMQ · Python.#LI-KS1The Compensation range for this role is $145,000 -$195,000 USD annually and may be eligible for an annual bonus.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Must be authorized to work in the United States for any employer.Your specific salary will be determined based on several factors:Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.Epiq Leadership CompassFosters Relationships & CollaborationBuilds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.Build trust-based partnershipsNurture long-term relationshipsRemove collaboration barriersCelebrate cross-team successEngages & InfluencesInspires action and alignment through clear communication, purposeful influence, and a compelling vision.Use storytelling to build buy-inAlign communication with organizational goalsGuild alignment through strong engagementMaximizes PerformanceSets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.Use data to identify improvement opportunitiesMake informed decisionsAlign team goals with boarder strategyEmpower teams to manage their own goalsTranslate vision into clear prioritiesPrepare for disruptions with strong change managementAchieves Operational SuccessDrives continuous improvement and operational excellence through smart processes, data insights, and quality execution.Improve workflows for team efficiencyUse clear documentation and expectationsResolve issues quickly using data and feedbackIt is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.